Solution Delivery Consultant (Dec.26/May 27 Grads)

This position is not available for visa sponsorship and is not eligible for relocation assistance.

About Netsmart

For more than 50 years, Netsmart has been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

About the Role

As a Solution Delivery Consultant, you’ll help configure and implement Netsmart solutions while gaining hands-on experience with system builds, testing, data conversion, and troubleshooting. You’ll work alongside clients and project teams to support implementations, improve workflows, communicate project updates, and build strong consulting and technical skills. This role is ideal for someone early in their career who is eager to learn, grow, and make a meaningful impact.

You’ll join a supportive team where you’ll learn to configure Netsmart solutions in both pre-production and live environments. You’ll assist with system builds, testing, and data conversion using our implementation methodology, while gaining hands-on experience troubleshooting configurations to improve performance. You’ll participate in client meetings, contribute to internal process improvements, and begin analyzing workflows to identify opportunities for optimization. You’ll communicate updates and challenges clearly to clients and project leads and start building strong relationships by navigating complex situations with professionalism.

What You’ll Gain

• Problem Solving – Dive into real client challenges and sharpen your critical thinking.
• Analytics – Turn data into insights that drive smarter solutions.
• Time Management – Master the art of prioritizing and meeting deadlines.
• Communication – Build confidence in client and team conversations.
• EMR Experience – Get hands-on with healthcare platforms that power care delivery.
• Relationships – Start building trust and rapport with clients and colleagues.
• Emotional Intelligence – Lead with empathy and professionalism.
• Adaptability – Thrive in a fast-moving, ever-changing environment.
• Initiative – Take charge of your growth and contribute meaningfully.
• Collaboration – Work across teams to solve problems and deliver results.
• Data Awareness – Spot trends and inform decisions with healthcare data.
• Growth Mindset – Stay curious, keep learning, and never stop improving.

Qualifications

• Bachelor's degree or equivalent work experience
• 1+ year of experience in healthcare IT, systems implementation, consulting, or client-facing environment (internships count!)
• Strong written and verbal communication skills
• Decision-making ability and comfort with ambiguity
• Willingness to learn and adapt quickly

Preferred Experience

• Experience with Netsmart EHR solutions
• Familiarity with clinical, human services, long-term care, or senior living industries

Expectations

• Potential travel 20% of the time as needed
• Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel