Solution Consultant PLM

About the role

The Delivery Consultant is responsible for the execution of professional service engagements in support of customers implementing the Kubix Link platform, including PLM, PIM, DAM, and Kubix Board. These engagements will include the initial discovery phase, requirements gathering, configuration, training, issue resolution, upgrades, support handoff and overall project management. It will also include the coordination of integrations with third party software providers via API in coordination with our customers’ IT departments and other internal stakeholders. This position will be hands-on and a trusted advisor to the customer on business-related topics including strategy and operations throughout the presales and implementation process.

This is a remote position and is flexible within the continental United States. There will be up to 50% of travel to customer sites/Lectra offices.

Responsibilities

• Act as the direct liaison with the customer
• Establish effective working relationships with the client and key project managers and resources
• Take the lead in the estimation, planning, and implementation of the Kubix Link platform
• Prepare the full statement of work as part of the commercial proposal
• Participate in the communication with and coordination of project resources
• Work towards on time and on budget project delivery
• Through working sessions with customer, identify application requirements
• Maintain a detailed project plan, issues log, risk identification, status reports, and other required documentation for each project
• Proactively identify, assess, manage, and resolve issues and mitigate risks
• Schedule, hold, lead, and document project team meetings
• Identify areas where efficiencies can be gained through process improvements and application use within the customers’ environment
• Communicate with and coach customers on industry and application best practices
• Application configuration utilizing Microsoft Visual Studio & SQL tools
• Travel to client sites
• Effective organization and collaboration of cross functional resources

Requirements

• Bachelor's degree in Fashion Design or Merchandising discipline or related area required; Master's degree a strong plus.
• Minimum 10 years working experience, with at least 8 years direct relevant consultancy experience in Fashion PLM and/or PIM, covering various product lifecycle stages (Line Planning, Costing, Creation, Product development, Technical design, Pattern design, Manufacturing, etc.).

Skills

• Proven expertise in leading multiple large to midsize projects within a diverse global multifunctional matrixed resource environment.
• Solid industry expertise and knowledge in Fashion PLM and PIM, including strategy, business evolutions & challenges, and common operational issues.
• Experience aligning technology towards business objectives.
• Strong client relationship management skills: negotiation, conflict management, managing multiple objectives and motivators, translating business strategy into actionable and prioritized work plans.