Solution Center Analyst

Responsibilities

• troubleshooting and repairing service calls from internal and external end users of Station Casinos applications
• installing new systems
• facilitating training
• administrating accounts and devices of the systems
• performed in accordance with all Company standards, policies, and procedures
• repair and administration of our systems
• provide hardware and software support to end-users
• assist in the implementation of new systems
• support new users in logging on and using the equipment
• communicate daily needs and requirements to department Manager or Director
• help support technicians and end users in troubleshooting and problem diagnosis
• interact with Team Members in a positive and friendly manner
• other job related duties as assigned