Solution Architect (Life Sciences)

We're looking for a Salesforce Life Sciences Solution Architect to own the Life Sciences Cloud product line for a regulated life sciences client. This hybrid role blends strategic backlog ownership, hands-on administration, and release management. You’ll work closely with executive stakeholders to shape the roadmap while staying hands-on to configure, troubleshoot, and deploy solutions.

Responsibilities

• Roadmap & Backlog Strategy
  • Own the Salesforce Life Sciences Cloud roadmap, including change management, training requirements, and communication plans
  • Prioritize the product backlog, balancing tactical fixes against strategic, multi-vertical goals with executive stakeholders
  • Write and refine user stories with clear acceptance criteria; disambiguate requirements directly with business stakeholders
  • Sign off on acceptance criteria and accept/reject delivered stories, with authority to make requirement decisions without escalation
• Hands-On Salesforce Administration
  • Perform object and field administration: custom field creation, page layouts, record types, and org configuration
  • Build reports and dashboards for business and executive stakeholder consumption
  • Resolve internal change requests and user incidents across business units
  • Maintain data integrity; recognize systems of record and coordinate with relevant product management teams
• Release & Delivery Management
  • Manage release management end-to-end, documenting and communicating releases across all verticals
  • Run and contribute to core Agile ceremonies: daily stand-up, sprint planning, backlog grooming, and retrospectives
  • Partner with technical and functional delivery teams on backlog grooming and release planning
  • Surface and help remove delivery roadblocks; provide timely feedback on work-in-progress
• Stakeholder Enablement & Adoption
  • Act as the primary bridge between the delivery team and business stakeholders; facilitate communication and mediate on requirements
  • Run end-user training and new hire orientation sessions to drive adoption across business units
  • Maintain Salesforce documentation in collaboration with technical and functional teams
  • Identify opportunities for continuous team and process improvement

Requirements

• 5-7 years of Salesforce delivery experience
• Salesforce Life Sciences Cloud certification and implementation experience
• Active Salesforce Administrator or other Salesforce certification required
• Experience discussing Salesforce.com or similar CRM platforms
• Excellent oral and written communication skills
• Ability to work independently and take a leadership role when necessary
• Basic knowledge of implementation and configuration of enterprise systems such as CRM or ERP
• Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies
• Full-time permanent US work authorization
• Willingness to travel with client or project team as needed

Preferred Qualifications

• Bachelor’s Degree or equivalent experience
• Salesforce Health Cloud Accredited Professional
• SAFe Product Owner/Product Manager certification

Benefits

• Flexible working hours with an emphasis on life-work balance
• Remote flexible work; company offices in Palm Coast, FL; Atlanta, GA; Tysons, VA; and Lexington, KY
• Unlimited Paid Time Off (PTO)
• 401K with company match
• Medical, vision, and dental coverage
• Competitive quarterly bonus opportunities
• Continuing education and certification reimbursements (Salesforce, Snowflake ecosystems)
• Occasional in-house competitions with spot bonuses
• Frequent team and culture activities (Lunch and Learns, Happy Hours, team-building events)
• Monthly All-Hands calls and open-door leadership policy with mentorship opportunities
• Opportunities for accelerated growth, networking, and career guidance