SOLSTICE Lead Temp

About the role

Position Title: SOLSTICE Temp Event Staff Lead. Position Type: Seasonal/Temporary ($30/hr). Reports to: Director of Events. Direct Reports: SOLSTICE Daily Event Set-Up Staff & SOLSTICE Nightly Event Staff. Event Website: https://www.mountauburnsolstice.org/. Confirmed Event Dates: December 3–21, 2026. The SOLSTICE Temp Event Staff Leads provide on-site leadership and support for Mount Auburn’s signature annual event, SOLSTICE: Reflections on Winter Light (December 3–21, 2026). Four Lead positions will be assigned following hire: Bigelow Chapel Lead – Oversees safety, guest experience, entry, and event staff at Bigelow Chapel. Ensures that all safety standards are upheld and maintains an atmosphere of quiet reflection in the Chapel. Daytime Set-Up Lead – Coordinates the Daily Set-Up Crew to prepare event spaces and station lanterns, orbs, and signage. Lantern Walk/Outdoor Lead – Supervises staff along the Lantern Walk, ensuring that guests are not wandering from the event grounds into the cemetery and that staff are properly supported. Front Precinct/Check In Lead- Oversees both the Welcome Center, which includes the gift shop as well as Story Chapel for the Thought Artist Video, Message Boards, and more. Also manages the check-in area. Leads act as the primary point of contact for their assigned area, ensuring that staff are supported, and guests have a welcoming, safe experience. They will be responsible for drafting incident and nightly reports to be submitted to the Director of Events at the end of each night. Working conditions include indoor and outdoor work in winter weather, standing or walking for extended periods, lifting and moving event equipment (e.g., lantern carts, signage), and required evenings and weekends.

Responsibilities

• Supervise and support Event Staff assigned to your area (5–10 staff depending on the role).
• Serve as a liaison between Director of Public Events and on-site temp staff.
• Assist staff assigned to your areas as needed.
• Monitor schedules, staff breaks, and staff performance.
• Troubleshoot guests and staff needs in real time with a problem-solving mindset.
• Provide clear, friendly communication to staff, volunteers, partners, and guests.
• Ensure safety, accessibility, and adherence to event guidelines.
• Contribute to nightly setup and/or breakdown as needed.
• Submit nightly event reports and incident reports to the Director of Events.
• Attend training sessions as required.

Qualifications

• Previous event leadership or supervisory experience is strongly preferred.
• Previous event support and/or customer service experience required.
• Ability to work collaboratively and communicate effectively with diverse groups.
• Organized, reliable, and adaptable in a fast-paced environment.
• Familiarity with Mount Auburn Cemetery and/or SOLSTICE a plus.
• Ability to remain calm and professional while managing challenges.

Pay

$30 per hour.

Schedule

Seasonal/Temporary position; event runs December 3–21, 2026, with evenings and weekends required.