Software Trainer II
About the role
At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction professionals everywhere. The Software Trainer II delivers engaging, high-quality Bluebeam training to customers across webinars, interactive virtual classrooms, on-site sessions, and certification courses. Drawing on strong technical skills, polished presentation abilities, and understanding of adult learning, this trainer helps customers build confidence and gain lasting value with Bluebeam’s products.
The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.
Responsibilities
- Delivers high-quality in-person and remote software training, communicating clearly and specifically, with a focus on being understood by different audiences with differing skills and needs
- Delivers training with consistent command and enthusiasm, displaying strong public speaking and presentation skills
- Updates and adapts existing training materials, asking subject matter experts for input as needed
- Runs virtual sessions independently across Zoom, Teams, and GoToWebinar, managing the session experience from start to finish
- Collaborates effectively with both internal and external customers, with a focus on listening to understand needs
- Owns small projects, such as creation of new training modules, research, or managing sub-programs as needed
Skills
Soft Skills
- Natural curiosity, with a strong desire to learn and grow
- Customer-success mindset, focused on helping customers achieve their desired outcomes
- A positive and proactive nature
- Professional maturity, attention to detail and ability to self-manage
- Ability to effectively communicate technical concepts and details across a wide range of audiences
- Willingness to learn and adopt emerging tools quickly, including AI technologies
Technical Skills
- Strong general technical skills and comfort with software, including picking up new applications quickly, working confidently across cloud-based tools, and solving common technical issues.
- Fluency in Bluebeam's products and services within 6 months
- Working knowledge of the AECO industry within 6 months
Benefits
- People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – Nemetschek
- Competitive compensation and benefits package
- Fully vested 401K right from the day you start
- Generous PTO, including sick/mental health & volunteer days
- Free & unlimited access to BetterUp Care, a well-being platform
- Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
- Opportunity for continuous professional development
- Free & unlimited access to LinkedIn Learning
- Up to $5K annual education reimbursement (after 1 year tenure)
- 100% employee-covered health and welfare benefits and paid time off