Software Tech Technician Intern

Position Overview

As a Software Test Technician Intern, you will play a vital role in supporting our mobile app development team. You will be responsible for testing new app features, identifying and reporting bugs, and assisting customer service in resolving user issues. You will also monitor app stores for customer reviews and feedback, keeping the development team informed of any issues or areas for improvement. Additionally, you may be required to assist with data entry and categorization tasks as needed.

Essential Duties and Responsibilities

• Assist in testing new app features and updates, ensuring a smooth user experience.
• Identify and report bugs and software issues in existing apps.
• Collaborate with customer service to address and resolve user issues with our apps.
• Monitor app stores for customer reviews and feedback, reporting findings to the development team.
• Contribute to data entry and categorization tasks as needed.
• Perform other duties as assigned to support the app development team.

Education and Experience

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Familiarity with mobile app development, including iOS and Android platforms, is preferred.
• Basic understanding of programming languages such as Java, Swift, or Kotlin is a plus.

Competencies and Skills

• Strong attention to detail and excellent problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Familiarity with mobile app testing processes and tools is a plus.
• Adept at handling multiple tasks and priorities.
• Willingness to learn and adapt to new technologies and tools.

Physical Demands

• Regular and predictable attendance is required.
• Ability to sit for prolonged periods of time in front of a computer.
• Occasional lifting and carrying of equipment (up to 50 lbs.).
• Visual and hearing acuity.

Work Environment and Personal Protective Equipment

• General office environment, with some exposure to plant environment, with fork lift and other general hazards.
• Exposure to the outdoors, unstable ground, and some climbing.