Software Systems Engineer

Responsibilities

• Lead local IT operations by maintaining reliable hardware, software, network communications, user access, endpoint systems, backup/recovery practices, and business-critical technology support.
• Lead CMMC, NIST 800-171, ITAR/CUI, and defense-contractor compliance execution at the site level, including control implementation, evidence collection, POA&M follow-up, user training, and audit support.
• Cybersecurity operations, including endpoint detection and response, vulnerability remediation, phishing response, security incident procedures, access reviews, firewall/network security follow-up, and secure configuration practices.
• Serve as the senior local technical escalation point for helpdesk tickets, onboarding/offboarding, Active Directory/Microsoft 360 support, computer imaging, desktop/server troubleshooting, applications support, and end-user training.
• Manage small to medium IT, security, infrastructure, and compliance projects by coordinating internal resources, corporate IT, outside vendors, consultants, auditors, timelines, documentation, and completion requirements.
• Develop and maintain IT documentation, policies, work instructions, diagrams, asset records, knowledge articles, compliance evidence, recurring metrics, and process improvements that support operational reliability and audit readiness.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Business Management with a technical background, or equivalent practical experience.
• Minimum 4 years of experience in IT support, systems administration, infrastructure support, cybersecurity, or a closely related technical role.
• Minimum 1 year experience managing government Azure Cloud.
• Practical working knowledge of Microsoft Windows, Microsoft 365, Active Directory, endpoint management, PC hardware, network protocols, desktop/server technologies, ticketing systems, and common business applications.
• Working knowledge of cybersecurity practices, including endpoint protection, vulnerability management, phishing response, incident response, access control, secure configuration, and backup/recovery practices.
• Familiarity with CMMC, NIST 800-171, ITAR/CUI handling, DFARS cybersecurity expectations, GCC High/secure enclave concepts, or other regulated defense-contractor IT requirements.
• Strong project management, prioritization, problem-solving, vendor coordination, and documentation skills.
• Ability to communicate technical and compliance information clearly to non-technical employees, executives, auditors, outside service providers, and corporate IT/security teams.
• High integrity, strong judgment, service orientation, accountability, and ability to work independently under pressure while maintaining accuracy and confidentiality.

Preferred

• Experience in manufacturing, distribution, aerospace, defense, or regulated industrial environments.
• Experience with ERP, warehouse, quality, inspection, or shop-floor systems.
• Preferred certifications include Security+, Network+, Microsoft certifications, CMMC CCP, CISSP, CISM, or equivalent credentials.