Software Systems Engineer

About the role

ScriptPro develops, sells, and supports state‑of‑the‑art robotics and services in thousands of pharmacy settings across the United States and Canada. The Systems Engineering department designs, integrates, tests, and improves the systems that power ScriptPro’s pharmacy automation technology, working across software, hardware, and robotics. The Software Systems Engineer will develop and test systems‑group procedures, serve as a product technical resource, and perform network administration and desktop support tasks.

Responsibilities

• Implement and test configuration procedures for Windows operating systems and applications.
• Configure and manage test systems as needed.
• Work with hardware located on the ScriptPro campus.
• Use automated testing tools to test ScriptPro products.
• Perform security scans of systems.
• Write technical documents.
• Work in agile teams using agile methodologies and framework.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Computer Science or a related field, or 2–4 years equivalent work experience.
• 2+ years of experience troubleshooting client Windows OS and servers.
• 1+ years of experience writing technical documents.
• Experience with computer hardware and peripherals.
• Ability to work independently with little supervision.
• Detail‑oriented with clear verbal and written communication skills.
• Strong organization and interpersonal skills.
• Extremely collaborative, adaptable, and an effective team member.

Remote Work Requirements

• High‑speed reliable internet access with a hard‑wired connection.
• Distraction‑free home office workspace.
• Willingness to participate in video virtual meetings (camera on).

Benefits

• Health: Medical, Dental, Vision, Short‑Term Disability, Company‑paid Life Insurance & Long‑Term Disability, 24/7 on‑campus gym, and Vitality Wellness Program that helps lower premium costs.
• Well‑being: Paid Time Off (PTO), Parental Leave, nine paid holidays, paid volunteer hours, Employee Assistance Program, company‑sponsored events and team‑building activities.
• Retirement: 401(k) plan with company match.
• Additional: Financial investment services, employee discounts on products and services.

Working Conditions

Requires routine use of standard equipment and extended computer use. The employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem‑solving, practical learning, and instruction‑interpretation skills are essential.