Software Support Engineer

Responsibilities

• Develop and maintain web-based applications on AWS, using Node.js, PHP, and Java REST API development on our External and Internal APIs
• Respond to requests and questions about how our application works, including verification and debugging for features and functionality
• Work through the entire web application development life cycle right from requirements to delivery and post launch support
• Tackle a wide variety of coding problems throughout the stack, including learning new languages and design patterns
• Keep abreast of new trends and best practices in web development
• Need to work in office; be available during regular hours as well as off-hours availability depending on project needs

Requirements

• Bachelor's Degree Required, MS in Computer Science Engineering, MIS or relevant field is preferred
• 3+ years of frontend and backend application development experience
• In depth knowledge of Node.js
• Advanced experience with MySQL or similar relational databases
• Hands-on experience with SQL schema design, and Design Patterns desirable
• Hands-on experience using Git, Github, or other similar source code version control systems
• Experience with AWS, GCP, or Azure
• Experience using GenAI tools such as Cursor, Copilot for coding and writing test code
• An understanding of JavaScript fundamentals including DOM manipulation

Desired Skills & Experience

• Preferred knowledge of the following: Angular, Elasticsearch/OpenSearch, Single-page Application patterns and techniques
• Experience with one of the following is a plus, but not required: Object-oriented PHP with Symfony or similar PHP Frameworks, Salesforce(.com) Development, Java
• Creative and efficient problem solver
• Excellent interpersonal, organizational, verbal, and written communication skills with the ability to explain complex technical topics to management and non-technical audiences