Jobs · Information Technology · North Carolina

Software Quality Assurance Engineer

Grover Gaming · Raleigh, NC · 4 days ago
Information TechnologyFull-time

Position Summary

Dive deep into our products to guarantee excellence! We're looking for a software quality engineer with proficient, systematic understanding of software test methodologies to maximize testing efficiency and maintain a high-quality bar. Your core mission will be to develop and execute comprehensive test suites that rigorously validate functional, technical, and regulatory requirements. You'll serve as the direct quality liaison, collaborating with R&D teams to rapidly diagnose and resolve complex issues. Plus, you’ll help shape the next generation of engineers by mentoring emerging SQA talent and leading key project coordination efforts.

Essential Job Functions

  • Design and Execute Tests: Develop and execute detailed, comprehensive test plans and test cases (manual and automated) based on technical and functional specifications

  • End-to-End Ownership: Take full ownership of testing for assigned product features, including comprehensive regression, system, integration, and performance testing

  • Defect Analysis and Prevention: Analyze test results to identify the root cause of defects, then propose and implement effective, data-driven solutions to prevent recurrence

  • Compliance Assurance: Ensure products meet all internal quality metrics and external technical and regulatory compliance standards

  • Troubleshooting Expertise: Reproduce, troubleshoot, and thoroughly test field-reported and customer-facing bugs in live or simulated environments

  • Hardware/Firmware Validation: Perform necessary testing and validation on integrated hardware and firmware components

  • Reporting and Documentation: Maintain accurate, detailed documentation of test activities, test data, and outcomes, and deliver regular quality reports and risk assessments

Qualifications

  • Other Duties and Responsibilities: Influence Development, Drive Best Practices, Foster Collaboration, Knowledge Transfer, Specialized Assignments

  • Education: Bachelor’s Degree in Engineering or Computer Science or equivalent experience

  • Experience: 3–5 years of experience in Software Testing

  • Knowledge, Skills & Abilities: Demonstrable proficiency in at least one modern programming language (C, C++, or C#) or scripting languages (Python) to facilitate reading code, writing test harnesses, or debugging; Working knowledge of a major IDE such as Visual Studio or similar tools used for debugging and code analysis; Hands-on experience working within Windows or Unix environments; Proficiency with basic data manipulation tools for test data analysis, metrics tracking, and quality reporting; Fundamental understanding of software development lifecycle (SDLC); Hands-on experience with test case management and defect tracking tools; Experience with any test automation tools is a plus; Basic knowledge of the gaming or embedded systems industry; Working knowledge of gaming communication protocols (EX: SAS or ASP or G2S or QCOM) is a plus; Excellent communication skills, both written and verbal; Strong analytical and debugging skills; Strong documentation and communication skills; Ability to rapidly adapt to changing project priorities, and maintain focus and quality in a fast-paced, diverse team setting; Prompt Engineering knowledge for effective interaction with generative AI tools is a plus; Experience using Large Language Models (LLMs) or other AI tools for tasks like test case generation, test data creation, or defect analysis is a strong advantage

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions The work conditions are representative and typical of similar jobs in comparable organizations. Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.

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