Software Quality Assurance Analyst

About the role

Venture Solutions (a Taylor company) is seeking a Software Quality Assurance Analyst to join a team focused on building new tools that help customers modernize their traditional customer communications processes. This position adheres to the Federal Information Security Management Act (FISMA), requiring all employees to undergo a federal background check and hold U.S. citizenship.

Responsibilities

• Perform ongoing functional testing of enhancements, defects, and other updates for web-based applications and document production software.
• Assume ownership of testing for multiple customer projects.
• Create detailed test plans and test cases to exercise functionality.
• Report, track, and analyze defects.
• Communicate progress to your manager in a timely manner.
• Provide second-tier customer support as needed to address questions and issues.
• Handle other day-to-day testing activities as they arise.
• Bring ideas to the team to improve testing processes and overall product quality.

Requirements

• 2+ years of experience in software quality assurance.
• Proven capability in software quality assurance fundamentals, including test planning, test case creation, and documentation.
• Strong communication skills; ability to understand and relate concepts, findings, and updates to a variety of personnel.
• Ability to work independently and collaboratively with team members and others across the organization.
• Strong problem-solving and analytical skills.
• Ability to prioritize assignments based on business and team priorities.
• Familiarity with the Waterfall development concept.

Qualifications (Preferred)

• Bachelor’s degree in computer science, MIS, or a related field.
• Experience with confidential and regulated data (PHI, PII, PCI, etc.).
• Experience using Atlassian JIRA or similar project management software.
• Experience using Microsoft Azure DevOps or similar products.
• Experience with QA of document production software (billing statements, EOBs, ANOCs, invoices, etc.) and mailing and shipping processes.
• Experience using automated testing tools to enhance testing capabilities.
• Understanding of data manipulation and ETL processes.

Pay

The anticipated annual salary range for this position is $75,000 - $85,000. The actual base salary offered depends on qualifications, experience, skills, education, certifications, and location.

Benefits

• Choice of several health plans (medical, dental, vision).
• Wellness programs.
• Life and disability coverage.
• Flexible spending accounts and health savings accounts.
• 401(k) plan with company match.
• Paid time off (PTO) and 64 hours of annual holiday pay.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services, and technologies that address business challenges. We create printed and digital marketing communication solutions for many of the world’s most recognizable brands. With over 50 years of expertise, 10,000 employees, and operations spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors of all sizes.