Software Quality Assurance Analyst
Taylor Corporation is a dynamic, diversified company with big plans for the future — and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for more challenge, variety, and pathways for professional growth, we should talk. We’re passionate about our work, believe there is always a better way, and are looking for people like you.
About the role
Venture Solutions (a Taylor company) is seeking a Software Quality Assurance Analyst to join a team building new tools that help customers modernize their traditional customer communications processes. This position adheres to the Federal Information Security Management Act (FISMA) and requires U.S. citizenship for a federal background check.
Responsibilities
- Perform ongoing functional testing of enhancements, defects, and other updates for web-based applications and document production software
- Assume ownership of testing for multiple customer projects
- Create detailed test plans and test cases to exercise functionality
- Report, track, and analyze defects
- Communicate progress to your manager in a timely manner
- Provide second-tier customer support as needed to address questions and issues
- Handle other day-to-day testing activities as they arise
- Bring ideas to the team to improve testing processes and overall product quality
Requirements
- 2+ years of experience in software quality assurance
- Proven capability in test planning, test case creation, and documentation
- Strong communication skills; able to relate concepts, findings, and updates to a variety of personnel
- Ability to work independently and collaboratively across the organization
- Strong problem-solving and analytical skills
- Ability to prioritize assignments based on business and team needs
- Familiarity with the Waterfall development concept
Qualifications
- Bachelor’s degree in computer science, MIS, or a related field (preferred)
- Experience with confidential and regulated data (PHI, PII, PCI, etc.)
- Experience using Atlassian JIRA or similar project management software
- Experience using Microsoft Azure DevOps or similar products
- Experience with QA of document production software (billing statements, EOBs, ANOCs, invoices, etc.) and mailing/shipping processes
- Experience using automated testing tools to enhance testing capabilities
- Understanding of data manipulation and ETL processes
Pay
The anticipated annual salary range for this position is $75,000 – $85,000. The actual base salary offered depends on qualifications, experience, skills, education, certifications, and location.
Benefits
- Choice of several health plans
- Dental and vision coverage
- Wellness programs
- Life and disability coverage
- Flexible spending accounts and health savings accounts
- 401(k) plan with company match
- Paid time off (PTO)
- 64 hours of annual holiday pay
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services, and technologies that address business challenges. We create printed and digital marketing communication solutions that power many of the world’s most recognizable brands. With over 50 years of expertise, 10,000 employees, and operations spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors of all sizes.