Software Quality Assurance Analyst

Robert Half · Westlake, OH · 1 wk ago

On-siteQuality AssuranceFull-time

About the role

We are looking for a Software Quality Assurance Analyst to support application quality initiatives for a service-focused organization in Westlake, Ohio. This role centers on backend and database validation, requiring someone who can investigate issues thoroughly, work independently, and collaborate effectively with cross-functional teams. The ideal candidate brings strong manual testing expertise, a disciplined approach to prioritization, and the flexibility to succeed in a fast-moving environment.

Responsibilities

Design and carry out manual test activities for software applications, with particular emphasis on validating backend processes and database accuracy.
Create, run, and refine complex SQL queries to verify data integrity, trace defects, and confirm expected system behavior.
Document test scenarios, findings, and defect details clearly so development and business teams can resolve issues efficiently.
Partner with stakeholders across technical and non-technical groups to clarify requirements, address ambiguities, and support shared delivery goals.
Manage multiple testing assignments at once while maintaining accuracy, meeting deadlines, and adjusting to shifting priorities.
Analyze unexpected system behavior, identify root causes, and recommend practical solutions that improve product quality.
Contribute to quality efforts throughout the software development lifecycle, including work within Agile-based delivery environments.
Support testing for applications and platforms associated with technologies such as Selenium, Zendesk, and Microsoft-based development environments when applicable.

Requirements

At least 2 years of experience in software quality assurance, including hands-on manual testing responsibilities.
Demonstrated background in backend or database-focused testing with the ability to validate data through SQL queries.
Strong working knowledge of QA practices, defect tracking, and structured test execution.
Able to work with limited supervision, organize competing priorities, and deliver results in deadline-driven settings.
Effective communication skills and a collaborative mindset suited to working across multiple levels of an organization.
Strong analytical and problem-solving abilities, especially when addressing unclear or complex issues.
Adaptability and comfort working in environments where priorities and requirements can change quickly.
Familiarity with Agile methods, Azure DevOps or Team Foundation Server, and Microsoft development technologies is preferred.

Qualifications

BS/BA degree in Computer Science, Information Technology, or related field.
Experience with automated testing tools and frameworks.
Knowledge of web application security principles and practices.
Experience with CI/CD pipelines and continuous integration tools.
Experience with version control systems like Git.

Benefits

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Pay

$65,000 - $75,000 USD / Yearly

Schedule

Ongoing / Full-Time

Location

Cleveland, OH

- 2026-06-24T00:00:00Z