Software Quality Assurance Analyst

This is a hybrid position; candidates must be able to commute to our office in North Andover, MA two days weekly ** Who We Are: PanelClaw, a part of Enstall, is the #1 flat roof racking provider in North America. Our racking has been deployed on over 15,000 projects totaling more than 4.0GW in more than 35 countries around the world. We focus exclusively on flat roof systems. With this focus, and our 19 plus years of experience, we continue to transform the way flat roof PV is done; in the process, helping our partners to accelerate its adoption. As a Software Quality Assurance Analyst, you will provide support for clawOS by interfacing directly with the PanelClaw sales team, applications engineers and technical designers, as well as the Product Owner, in-house, and 3rd party software developers to resolve complex technical issues. What You'll Do: This position serves as a software tester within the software QA(Quality Assurance) team. Participation in test planning, designing and estimationAssists with analyzing test requirements and preparing for test executionPerforms testing assignments against test strategyUses of Agentic AI to generate, perform, debug, document, report and analyze the full STLCWorks with Agentic AI workflows through management and orchestrationExecutes manual functional and regression testsPerforms testing assignments assigned by test leads/manager.Collaboration with development team; ability to work with development team comfortably and under pressureReport and track defectsIdentifies, records, documents and tracks bugs until closurePerform regular Quality Assurance (QA) activities including: direct support to developers, verifying release candidates through multiple phases of testing and communicating all findings to stakeholders in real timeAssist with upkeep of software related items (e.g. clawOS assets/data, internal Excel/AutoCAD templates, Helper tools, Block libraries, etc.)Assist with upkeep of customer service-related documentation, training material, FAQs etcMaintains good relationships with cross functional teams as the testing material, FAQs etcMaintain client confidence and protect operations by keeping information confidential What You'll Bring: BA/BS in computer science, information technology or related area (preferably technical design or software development)Experience in the areas of formal system and functional software testing within an SDLC/software development environment.Skilled in documentation reviewing and evaluating process & work products against quality criteria or requirements.Skilled in analyzing and reviewing requirements to understand system/software functionality.Experience working with AI models and systems, both Agentic and non-agenticKnowledge of Agentic QA/QC AI solutionsFamiliarity with formal software testing types and conceptsKnowledge of Git protocols and repo process, plus commercial building codes and standardsKnowledge of Microsoft Office Suite (Word, Excel, PowerPoint)Strong project and people management skills, with strong attention to detailMotivated self-starter and fast learnerAdvanced problem-solving skills; ability to multi-task within a high-pressure environmentExcellent verbal and written communication skillsCommitment to the values of Enstall What We’ll Offer: In addition to a competitive benefit package, we offer all team members paid time off (PTO), development opportunities, educational assistance, 12 observed company holidays, paid parental leave, and a collaborative, inclusive culture. We offer competitive compensation determined by each individual's relevant experience, skills, education and location. We anticipate the base salary for this position to be between $70,000 -$80,000, if located in Massachusetts market. In addition to base salary, Enstall employees are eligible for either an annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply as there may be other positions that better align. Who We Hire: Enstall is a global organization and places high value on creating a diverse and inclusive workforce, providing equal opportunity for all applicants and staff. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at TalentTeam@enstall.com or by phone at 510-278-9353. Enstall will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. We encourage authenticity and invite you to join us each day just as you are.