Software Quality Analyst – Dynamics CRM

Job Functions, Essential Duties and Responsibilities

• Experienced in manual and automated testing of Microsoft Dynamics 365 – following best practices and using a variety of techniques, methodologies testing tools.
• A team player that actively participates and contributes in all Agile ceremonies.
• Collaborates with Software Development Engineer in Test and Software Engineers on developing an effective Testing Strategy.
• Strong understanding on how to create and execute on functional, cross browser, exploratory, security, regression, edge-case and integration testing as required.
• Supports Implementations to Production.
• Utilizes Azure DevOps Services to create scenarios, execute tests and log defects based on user stories and acceptance criteria.
• Reviews and provides feedback on testability of user stories and acceptance criteria.
• Basic understanding of how to setup test Data for software test execution.
• Dynamics CRM experience is required, with Sales experience strongly preferred
• Significant experience creating, maintaining, and debugging automated tests using Playwright or similar code-based test automation frameworks.
• Proficiency in Typescript, Javascript, or other scripting languages
• Experience using AI-assisted development tools to improve productivity, support test creation, analyze defects, and accelerate learning
• Exposure to Seismic or other similar marketing tools preferred.

Requirements

• Bachelor’s Degree in Computer Science, Mathematics or Business-related field.
• Business experience in the financial or retirement industry.
• Knowledge of software development lifecycle.
• Excellent written and verbal communication skills with clear, concise technical writing style.
• Possesses strong organizational skills and has the ability to maintain expected productivity levels.
• Excellent listening, presentation and interpersonal skills.
• Problem-solving, analytical skills, and attention to detail.
• Ability to prioritize and be responsible for the creation and execution of test scripts each sprint.
• Desire to learn automation scripting and debugging
• Familiar with Agile philosophy and frameworks
• Understanding of relational databases and SQL queries
• Certified Associate in Software Testing (CAST)