Software Quality Analyst

Description of Duties

• Collaborates closely with software engineers and business analysts to comprehend the functional and technical design aspects of applications.
• Collaborates with external non-eimagine team members as required to ensure seamless project execution.
• Affords assistance in creating test cases, test scripts including mapping requirements to unit, integration, and system tests.
• Conducts thorough reviews of user interfaces to ensure conformity and optimal functionality.
• Performs test case executions within designated functional areas of the project.
• Investigates reported issues by reproducing them and conducting thorough bug investigations.
• Identifies, isolates, documents, and meticulously tracks bugs until resolution is achieved.
• Ensures the maintenance of exceptional quality standards for all projects delivered to customers.
• Executes test plans for eimagine projects and customer deliverables.
• Uses project management tools and processes to record and track executed test scripts.
• Identifies and reports bugs, defects, and other software issues, including investigation and triage.
• Provides input on user stories’ acceptance criteria in collaboration with product owners and the development team.
• Acts as liaison to the Project Manager (PM), QA Director, QA Manager and People Solutions for any personnel or project issues.
• Contributes to improvement initiatives and growth of our quality assurance practices and delivery team.

Requirements

• 3+ Years in a functional or technical role related to software delivery, testing, or software maintenance / support
• Previous consulting experience preferred
• 1 ISTQB Foundation Level Certification preferred
• Experience with regression, load, unit, and system testing is essential
• Demonstrated ability to independently manage and deliver project requirements
• Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze
• Excellent interpersonal, listening, written, and verbal communication skills along with basic project management abilities
• Bachelor’s degree in information technology, computer science or equivalent job-related experience required