Software QA Engineer (Salesforce & Integrations)

Job Summary

Essential Functions

• Translate business requirements and acceptance criteria into functional, comprehensive test cases covering positive, negative, and regression scenarios.
• Execute test plans and report defects using appropriate QA tools, ensuring traceability between business requirements/stories and test coverage.
• Analyze, track, and report defects and support the resolution of production issues through root cause analysis and replication in test environments.
• Collaborate with internal teams and external partners to deliver backlog enhancements and project work in iterative release cycles.
• Conduct ongoing testing and validation to maintain the stability and performance of integrated enterprise applications.

Required/Preferred Education And Experience

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
• 2+ years of hands-on experience in Salesforce testing and test automation.
• Experience with API testing and validating system integrations with external platforms.

Knowledge, Skills And Abilities

• Strong problem-solving, analytical, and communication skills.
• Familiarity with Salesforce Data Cloud is a strong plus.