Software Engineering, Team Manager

About Our Client

The organization operates in the assessment services industry, focusing on delivering critical testing and exam experiences. It addresses challenges in managing large-scale, high-volume assessment platforms and online proctoring solutions. The organization supports candidate assessment journeys through services like registration, payment, score reporting, test delivery at centers and online, and exam development. Its work impacts the efficiency, reliability, and quality of assessment delivery on a significant scale.

About the Opportunity

The SOFTWARE ENGINEERING TEAM MANAGER leads engineering teams supporting various assessment service product areas, including testing platforms and exam development. This role combines people leadership, delivery oversight, technical judgment, and the responsible adoption of AI to enhance team performance and customer outcomes. The manager translates priorities into actionable plans, develops team capabilities, manages risks, and fosters strong cross-functional partnerships. This position is primarily leadership-focused with minimal hands-on coding.

Responsibilities

• Hire, onboard, coach, develop, and retain engineers and technical staff.
• Establish clear goals, feedback cycles, development plans, and team operating procedures.
• Translate product and department priorities into team plans and capacity decisions.
• Monitor sprint and release progress, dependencies, blockers, defects, quality, and delivery risks.
• Collaborate with product, architecture, quality engineering, DevOps, security, operations, and business stakeholders.
• Maintain standards for design, testing, automation, security, observability, documentation, and operational readiness.
• Analyze engineering, delivery, quality, and team metrics to identify improvement opportunities.
• Guide the responsible adoption of AI-assisted development, testing, review, and documentation while ensuring quality and security.

Requirements

• Technical foundation in software engineering, quality engineering, architecture, or related fields.
• Experience leading, coaching, or managing technical professionals and building effective teams.
• Background in delivering software products or platforms in Agile or iterative environments.
• Proven ability to lead change, make sound decisions, and improve delivery or team effectiveness.
• Knowledge of modern software delivery practices including cloud, DevOps, CI/CD, automation, security, reliability, observability, and operational readiness.
• Experience managing people, capacity, priorities, and delivery in cross-functional settings.
• Ability to work across distributed teams and multiple time zones.
• Practical experience with AI-assisted engineering tools and sound judgment in quality and risk management.
• Strong communication, collaboration, problem-solving, and stakeholder influence skills.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or equivalent practical experience.

Pay Range and Compensation Package

The full-time salary range for this role is $165,000 to $175,000. This position is eligible to participate in an annual incentive program.

Benefits & Perks

Information on benefits offered is provided via a specified link.