Software Engineer, Site Reliability

Responsibilities

• Own critical production services end-to-end, from design and code review through deployment, operation, and incident response
• Profile, benchmark, and rewrite hot paths to eliminate bottlenecks as Hebbia scales
• Lead incident response and drive post-mortem culture, translating findings into code changes and architectural improvements rather than runbooks
• Design and build observability frameworks from scratch, writing custom instrumentation, alerting logic, and debugging tooling that surfaces production issues before customers feel them
• Define and enforce Service Level Objectives (SLOs) across platform services and build the feedback loops that keep engineering teams accountable to them
• Own capacity planning and cost efficiency: model growth, right-size infrastructure, and write automation that prevents over-provisioning and resource exhaustion
• Build robust, well-tested internal platforms and deployment tooling held to the same engineering standards as customer-facing code
• Partner on infrastructure security through threat modeling, hardening, and automated compliance tooling

Requirements

• Production-grade proficiency in at least one systems or backend language: Go, Python, C++, or Rust
• Proven experience as a Production Engineer, SRE, or software engineer with a deep infrastructure focus, comfortable owning services end-to-end across the full stack
• Deep understanding of distributed systems
• Container orchestration expertise and hands-on experience debugging complex distributed failures in production
• Cloud platform fluency (AWS preferred)
• Experience in building and maintaining observability stacks
• Strong CI/CD pipeline expertise and a track record of improving developer velocity without sacrificing safety

Qualifications

• Experience at a company with a Production Engineering or software-focused SRE culture is a strong plus
• Experience building platforms for AI/ML workloads or high-throughput document processing pipelines is a plus

Skills

• Software Development
• Distributed Systems
• Container Orchestration
• Observability
• CI/CD
• Infrastructure Security

Benefits

• Unlimited PTO
• Medical + Dental + Vision + 401K Insurance
• Catered lunch daily + doordash dinner credit
• Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent
• Fertility benefits: $15k lifetime benefit
• New hire equity grant: competitive equity package with unmatched upside potential

Pay

The salary range for this role is $160,000 to $350,000. This range may be inclusive of several career levels at Hebbia and will be narrowed during the interview process based on the candidate’s experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.

Schedule

N/A

Company Information

Founded in 2020 by George Sivulka and backed by Peter Thiel and Andreessen Horowitz, Hebbia powers investment decisions for BlackRock, KKR, Carlyle, Centerview, and 40% of the world’s largest asset managers. Our flagship product, Matrix, delivers industry-leading accuracy, speed, and transparency in AI-driven analysis. It is trusted to help manage over $30 trillion in assets globally. We deliver the intelligence that gives finance professionals a definitive edge. Our AI uncovers signals no human could see, surfaces hidden opportunities, and accelerates decisions with unmatched speed and conviction. We do not just streamline workflows. We transform how capital is deployed, how risk is managed, and how value is created across markets. Hebbia is not a tool. Hebbia is the competitive advantage that drives performance, alpha, and market leadership.