Software Engineer Principal Sr - Intelligent Automations

Key Responsibilities

• Architect and evolve GenAI solutions with focus on RAG, agentic workflows, and AI-driven automation
• Lead design decisions for scalability, resiliency, security, and performance
• Define and implement reference architectures and reusable frameworks
• Drive full lifecycle delivery: design, development, deployment, and production support
• Build and optimize AI-driven automation workflows and document processing pipelines
• Ensure solutions meet enterprise governance and Responsible AI standards
• Establish best practices for code quality, testing, CI/CD, observability, and security
• Drive platform engineering standards for LLM, RAG, and agent-based systems at scale
• Identify and mitigate technical debt, risks, and performance bottlenecks
• Partner with product, architecture, business, risk, and security teams
• Translate complex business needs into scalable technical solutions
• Present architecture strategies and trade-offs to senior leadership and executives
• Mentor engineers across teams on architecture, design, and coding practices
• Support career growth and promote a culture of engineering excellence

Required Skills & Experience

• Hands-on experience with LLMs, RAG architecture, and agentic systems
• Experience building AI-driven enterprise automation solutions
• Experience with OCR, NLP, and Intelligent Document Processing
• Experience automating document-centric workflows
• Experience with conversational AI platforms (e.g., Kore.ai or similar)

Qualifications & Education

• Education: typically a university/college degree (Master's or PhD desirable)
• Experience: 8+ years of industry-relevant experience
• Certifications: No required certifications; specific certifications often desired
• Licenses: No required licenses

Benefits

• Medical/prescription drug coverage
• Dental/vision
• Life insurance
• Short/long-term disability
• 401(k) with match
• Pension
• Stock purchase
• Dependent care reimbursement
• Back-up child/elder care
• Affordability/savings assistance
• Educational assistance
• A wellness program with financial incentives

Additional Information

• Work Type: On-site in Dallas, TX or Pittsburgh, PA, with remote flexibility
• Sponsorship: PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
• Equal Opportunity: PNC is an equal opportunity employer
• Accommodations: Contact [email protected] for disability accommodations