Software Engineer, Platform

What We Value

• An infinite learner. Someone who is relentless in their curiosity.
• A customer obsessive. Someone who deeply cares about delighting customers and solving real pains, not vanity metrics.
• On the platform team, you have two sets of customers: Rilla's actual customers, and Rilla's engineers.
• A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.
• Extreme empathy. Our customers are not tech companies. They live and work in the real world. Empathy is critical to arriving at correct solutions.
• Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time.

What We Need

• Cloud infrastructure experience (AWS preferred), you've provisioned and operated real production resources, not just followed tutorials
• Terraform or similar Infrastructure as Code tools, you can write, review, and reason about declarative infrastructure
• CI/CD pipelines for infrastructure and application deployment. You've built or maintained pipelines that engineers actually trust
• Containerization (Docker, and familiarity with orchestration via ECS or Kubernetes) in production environments
• Databases: PostgreSQL, you'll help keep it healthy
• RESTful API design — you can architect and build APIs that external customers depend on, not just internal endpoints
• Authentication and authorization protocols — OAuth 2.0, SAML, OIDC. You'll own customer-facing SSO integrations end-to-end
• Messaging and monitoring tools (CloudWatch, Datadog, Prometheus, Sentry, or similar) you care about knowing when things break before customers do
• Scripting and automation, you instinctively eliminate manual work and build repeatable processes
• Strong written and verbal communication skills. You'll write runbooks, post-mortems, and design docs that the entire engineering team depends on

Compensation

The estimated salary range for this position is $220,000 - $300,000/year. Successful candidates with competing offers will receive matching and competitive offers. Total compensation for this position may also include Incentive Stock Options, sign-on bonus, and other potential future incentives. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.