SOFTWARE ENGINEER MANAGER - Payments
About the role
The Software Engineer Manager at Contractors’ Warehouse is responsible for contributing to the products created by the company and helping to grow the next generation of engineering talent. This role also involves working with strategic vendors to ensure third-party tools and applications are available to all interested product teams.
Responsibilities
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions.
Documents, reviews and ensures that all quality and change control standards are met.
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases.
Works with vendors and partners for the successful implementation of critical tooling and platforms.
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively.
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment.
Evaluates new technologies for adoption across the enterprise.
Participates in and leads review board sessions to drive consistency across the enterprise.
Fills in on product teams for engineers who are out of the office.
Fields questions from engineers, product teams, or support teams.
Maintains application support for software running in production.
Acts as a technical escalation point for the engineers on the team.
Provides leadership, mentoring, and coaching to Software Engineers.
Attracts, retains, and develops top talent to build a world-class Software Engineering Team.
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback.
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests.
Acts as a proponent of modern software development practices.
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams.
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice).
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations.
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems.
Qualifications
Mastery of an object-oriented programming language (preferably Java)
Experience managing migrations projects
Cloud experience
Mastery of a modern scripting language (preferably Python)
Mastery of a modern web application framework such as Ruby on Rails, Spring MVC, and Node.js
Mastery of writing SQL queries against a relational database
Mastery of modern product development processes and pipelines
Proficient in effective troubleshooting and issue resolution techniques
Proficient in effective system monitoring and log analysis techniques
Capable of understanding complicated systems quickly
Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting
Experience managing and growing team members in a professional setting
Experience balancing workloads across teams
Experience managing vendor relationships
Experience with translating high-level strategy to tactical execution
Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.