Software Engineer – Java, Angular, AWS

Role Overview

As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical areas of the NiCE CXone platform—the experience customers rely on to manage employees, teams, tenant configurations, profiles, branding, and organizational hierarchies.

Responsibilities

• Design, develop, and enhance features within the User Hub platform.
• Build intuitive user experiences using Angular and modern web technologies.
• Develop scalable backend services and APIs using Java.
• Leverage AWS services and cloud-native architectures to deliver highly available solutions.
• Investigate and resolve production issues through log analysis, troubleshooting, and root-cause investigation.
• Partner closely with Product, Architecture, QA, and global engineering teams to deliver business value.
• Drive software quality through testing, automation, and a quality-first mindset.
• Utilize AI-powered development tools to improve productivity while maintaining high engineering standards.
• Contribute ideas that improve customer experiences, team processes, and platform capabilities.
• Balance feature development with operational excellence to ensure a reliable experience for customers.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
• 2+ years of professional software development experience.
• Experience developing applications with Java.
• Experience building modern web applications using Angular.
• Experience working with cloud platforms such as AWS.
• Understanding of software design principles, APIs, and distributed systems.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience with AWS services such as Lambda, EKS, CloudWatch, or DynamoDB.
• Experience with Docker and containerized development environments.
• Experience investigating production issues and working within complex enterprise systems.
• Familiarity with Python and serverless architectures.
• Experience working with AI-assisted development tools and workflows.
• Experience working in Agile environments.

What Will Make You Successful?

• Self-starters who take ownership and drive work forward.
• Fast learners who can quickly adapt to new technologies and domains.
• Naturally curious problem-solvers who enjoy digging into complex issues.
• Team players who are willing to jump in and help wherever priorities demand.
• Comfortable context-switching between feature development and critical investigations.
• Focused on delivering outcomes, not just completing tasks.
• Passionate about continuous learning and professional growth.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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