Software Engineer IV (Technical Lead) - HYBRID Preferred (Raleigh or Jersey City) OR REMOTE

About the role

The Software Engineer IV (Lead) plays a crucial role in enabling business operations by developing, implementing, and maintaining software solutions. This position combines hands-on software engineering with technical leadership responsibilities, serving as both a senior individual contributor and a lead developer.

Responsibilities

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, including design specifications, source code, test scripts, and test results.
• Partners with software architects and other technical leaders to ensure solutions align with Enterprise Architecture principles and software engineering best practices.
• Serves as a Lead SWE, balancing approximately 50% hands-on engineering work and 50% technical leadership, mentoring, and team coordination responsibilities.
• Performs application design, coding, code reviews, testing, production support, troubleshooting, and process automation activities.
• Provides technical leadership across Agile teams and keeps stakeholders apprised of project status, risks, and dependencies.
• Offers recommendations to stakeholders on effective and efficient approaches to achieve project and program objectives.
• Manages engineering risks by proactively identifying, communicating, and mitigating issues.
• Liaises with other project and program teams to coordinate interdependencies and resolve issues.
• Supports business units in the resolution of complex user questions and production issues while adhering to established support processes and SLAs.
• Supports product roadmaps, high-level estimates, engineering standards, guidelines, processes, and templates.
• Mentors and coaches engineers, providing regular feedback to support technical growth, skill development, and career progression.
• Pairs with architects and cross-functional teams to develop solution designs and drive technical decision-making.
• Identifies gaps in engineering processes, development practices, and team workflows, and drives continuous improvement initiatives.
• Leads or participates in cross-team technical discussions, design reviews, and stakeholder meetings to ensure alignment on architecture, delivery, and engineering standards.
• Demonstrates experience managing team priorities, resolving conflicts, and fostering a collaborative engineering culture.

Requirements

Required knowledge and skills would typically be acquired through a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, and/or 8–10+ years of progressively responsible software engineering experience. Previous experience serving as a Technical Lead, Lead Developer, Team Lead, or Proxy Manager within an Agile software development environment is strongly preferred.

Qualifications

• Advanced knowledge of software engineering principles, methodologies, best practices, and modern application development approaches.
• Extensive experience designing, developing, and supporting enterprise software applications.
• Extensive knowledge of source code management, version control, and software delivery processes.
• Strong experience working in Agile software development environments.
• Excellent analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service skills and experience supporting business stakeholders and end users.
• Knowledge of production support processes, including incident and problem management.
• Strong decision-making skills with the ability to balance technical challenges, delivery priorities, and team needs.
• Demonstrated experience leading technical initiatives, mentoring engineers, and influencing engineering outcomes without direct managerial authority.
• Ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Comfortable delegating work, tracking progress, and ensuring alignment with team and organizational objectives.
• Technology Experience And Expertise:
  • Development experience with Java, .NET/C#, SQL, JavaScript, HTML, and CSS.
  • Experience developing scalable, high-availability applications using Oracle, SQL Server, and PostgreSQL.
  • Experience with non-relational databases such as MongoDB, Redis, and Memcached.
  • Strong JavaScript development experience with frameworks such as Angular, RxJS, and Node.js.
  • Front-end development experience using ReactJS, Webpack, HTML5, CSS, Bootstrap, jQuery, responsive design, accessibility standards, and modern UI/UX practices.
  • Experience with Insurance and Reinsurance systems and data.
  • Strong understanding of application scalability, performance optimization, and reliability engineering.
  • Strong understanding of networking fundamentals, operating systems, and application infrastructure.
  • Experience with continuous integration and deployment tools such as Jenkins and Octopus Deploy.
  • Familiarity with continuous delivery and infrastructure automation tools such as Chef, Puppet, or Salt.
  • Proficiency in Java, .NET/C#, JavaScript, TypeScript, HTML5, CSS, Windows, IIS, Linux, Tomcat, JBoss, T-SQL, SSIS, PL/SQL, and shell scripting.
  • Experience with Docker, Kubernetes, containerization technologies, and cloud-native deployment practices is preferred.

Skills

• Excellent communication skills with the ability to clearly articulate technical concepts and solutions.

Benefits

Arch offers a comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.