Software Engineer III - Smartdesk

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

About the role

As a Senior Software Engineer on the SmartDesk team, you'll be at the forefront of building an AI-powered front desk assistant that transforms how wellness businesses communicate and operate.

• Craft end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients
• Design and implement robust web and messaging services that power conversational and workflow automation
• Integrate large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust
• Collaborate closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions
• Architect scalable systems across frontend, backend, and integration layers
• Mentor teammates through thoughtful code reviews and technical guidance
• Turn cutting-edge AI capabilities into practical, user-centric product features
• Drive technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market

Requirements

• 2-3 years of Senior-level experience building full-stack features for SaaS products
• Proven track record of developing user-facing web applications and supporting APIs
• Expertise in designing and shipping AI-powered features in production environments
• Strong experience with distributed systems, third-party integrations, and messaging platforms
• Proficiency in making architectural decisions that balance technical debt, innovation, and business needs
• Deep understanding of engineering fundamentals, including testing, observability, and maintainability
• Exceptional communication skills with the ability to collaborate across multidisciplinary teams
• Comfort navigating ambiguity and rapidly learning emerging technologies

Skills

• LLMs and Generative AI Frameworks
• AWS (ECS, SQS, RDS)
• Python
• TypeScript / JavaScript
• React / Next.js

Pay

The base salary range for this position in the United States is $114,000 to $152,000 USD. The total compensation package may also include a performance bonus, benefits, and/or other applicable incentive compensation plans.