Software Engineer III - GBS IND

Job Description

Bank of America is looking for an experienced, senior-level ServiceNow developer to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for defining and leading the engineering approach for ServiceNow SecOps modules at the program or portfolio level to deliver key business outcomes.

Responsibilities

• Develop within the ServiceNow SecOps modules and work with cross-functional teams to develop/analyze/deliver solutions.
• Participate in the definition, design, and development of ServiceNow feature configurations, which span multiple teams and explore solution alternatives as needed.
• Affiliate with end-to-end testing and the integration between teams for the program/portfolio.
• Act as a reliable resource across Bank of America’s Cybersecurity organization for ServiceNow SecOps development needs.
• Collaborate with cross-functional teams, including IT, Asset Management, and Risk & Compliance, to ensure alignment of SecOps and core platform processes.
• Contribute to the organization’s ServiceNow roadmap to plan investments in system maintenance, upgrades, improvements and additions that align with the organization’s long-term goals and objectives.

Requirements

• Education: - BA, MBA, BTECH
• Certification if Any*: ServiceNow Certified Systems Administration (CSA) certification. ServiceNow Certified Application Developer (CAD) certification.
• Experience: - 8+ years
• Foundational skills: 6+ years of experience developing on the ServiceNow platform, across multiple modules and/or core platform capabilities.
• Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
• High level of proficiency with HTML, CSS, JavaScript, AJAX development.
• Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.
• Experience supporting ServiceNow platform upgrades and remediating skipped changes.
• Advanced scripting experience utilizing best practice formatting and comments in Script Includes, Business Rules, etc.
• Familiarity with Agile development practices.

Desired Skills

• Demonstrated ability to collaborate with both technical teams and business stakeholders.
• Excellent problem-solving and analytical skills, with a proactive approach to identifying and addressing technical issues when they arise.
• Strong written and verbal communication skills, with the ability to communicate complex concepts to non-technical stakeholders and collaborate effectively across teams.

Work Timings

11:30 AM – 8:30 PM IST

Job Location

HYD, CHN