Software Engineer II - Remote Assistance

About the role

Uber's Autonomous Mobility & Delivery (AM&D) team builds technology that brings autonomous vehicles onto Uber's platform. Our Remote Assistance (RA) systems give human operators the information and tools to understand vehicle behavior and support autonomous operations in real time. As a Full-Stack Engineer, you will build web applications and backend services that support remote assistance workflows. You will own the development and delivery of features across the stack, working with engineering, product, design, and operations to translate requirements into reliable, intuitive software. This is a hands-on role spanning feature design, implementation, testing, deployment, and production support.

Ready to Ride? This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

Responsibilities

• Build and maintain full-stack features for remote assistance operators, including interactive web interfaces, backend services, and APIs that bring together vehicle information and operator workflows.
• Contribute to technical designs, document implementation decisions, and evaluate tradeoffs between performance, reliability, and maintainability.
• Reuse and extend existing systems where appropriate.
• Work with product managers, designers, and operations stakeholders to understand user needs, clarify feature requirements, and improve the operator experience.
• Deliver features spanning frontend and backend components, coordinating dependencies with other engineers and integrating with platform services and vehicle data.
• Write high-quality, well-tested code.
• Establish monitoring and alerting for the software you build, participate in on-call rotations, and independently troubleshoot production issues.
• Improve the performance and maintainability of your software by addressing bottlenecks, reducing code duplication, and closing gaps in test coverage.
• Participate in code and design reviews, contribute technical documentation and operational runbooks