Software Engineer II

About the role

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns.

Primary Responsibilities

• Feature development with guidance: Build and extend features across backend services and admin applications, working from well-defined tickets with senior engineer support
• Implement data models, API endpoints, and lightweight frontend components in a server-rendered context
• Write clean, tested code and participate in MR-based code review as both author and reviewer
• Infrastructure and deployment: Make targeted infrastructure changes within established Terraform module patterns like adjusting variables, modifying resource configurations, and promoting changes across environments
• Participate in CI/CD pipeline workflows and understand how infrastructure and application releases interact across dependent services
• Operational work: Write scripts to initialize, migrate, and transform data across relational and NoSQL data stores
• Investigate production issues using cloud-native observability tools (logs, metrics, and distributed tracing), escalating when appropriate and building diagnostic skills over time
• Team practices: Integrate with third-party APIs and internal platform services, building familiarity with the mobile marketing domain
• Read and contribute to architectural documentation as you build context on the system

Required Qualifications

• 1–3 years of professional software engineering experience
• Proficiency in at least one backend language with object-oriented or functional foundations. Ruby is ideal but Python, JavaScript/TypeScript, Kotlin, Elixir, or similar transfer well
• Familiarity with relational databases: writing queries, understanding joins, and working with migrations (PostgreSQL preferred)
• Familiarity with REST APIs: consuming them, understanding request/response patterns, and debugging integration issues
• Hands-on AWS experience with core services: Lambda, SQS, S3, RDS, and CloudWatch. You should be comfortable navigating the console, reading logs, and reasoning about how these services interact
• Exposure to infrastructure-as-code concepts, ideally Terraform, like reading existing configurations, understanding what a terraform plan is telling you, and making changes within established patterns
• Git-based workflow: branching, pull/merge requests, resolving conflicts
• Excellent problem-solving skills and the ability to troubleshoot complex issues across the full stack
• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment
• Passion for learning and staying updated on emerging technologies, best practices, and industry trends
• Dedication to delivering high-quality solutions that meet the needs of our clients and stakeholders, with a focus on usability, reliability, and scalability
• Ability and willingness to travel to Vibes’ downtown Chicago, IL office several times a month

Nice to have (not required)

• Any Rails or Sinatra experience
• Terraform module authoring or multi-environment workspace experience
• DynamoDB or other NoSQL data modeling
• GitLab CI experience

Compensation and Benefits

The compensation range for this role is $100,000 to $125,000. Final compensation will be determined by factors such as relevant work experience, skills, and certifications. Vibes offers a full slate of benefits from competitive salaries, options, medical, dental and vision coverage, short- and long-term disability, life insurance, 11 paid holidays, flexible vacation, summer Fridays, Winter Holiday break, commuter benefits, a 401(k) plan and match, and a paid parental leave program.

Equal Opportunity

Vibes is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.