Software Engineer II

$85,000 - $115,000

About the role

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.

As a Software Engineer II, you will help shape and improve the experience of Vertafore customers by developing and supporting high-quality software features across the MGA products platform. You will work cross-functionally with Customer Support, Account Management, Product Management, Quality Assurance, and Product Development to understand customer and business needs and translate them into reliable, maintainable product solutions. You will work as part of a fast-paced, collaborative team of business analysts, software engineers, and quality assurance engineers.

Responsibilities

• Work comfortably across a full-stack web application, developing features that span frontend and backend technologies.
• Develop clean, maintainable, testable code that follows established team standards and patterns.
• Independently implement well-defined features and technical solutions based on business requirements and technical specifications.
• Participate in the design and refinement of product features, contributing technical ideas and identifying implementation considerations.
• Be responsible for interface design, technical documentation, automated testing, and unit testing for assigned work.
• Work effectively within a small, collaborative team and complete assigned work with limited supervision.
• Make sound technical decisions within assigned features or functional areas while seeking guidance for decisions with broader product impact.
• Create technical artifacts and documentation that are useful to the development team and other stakeholders.
• Learn and incorporate new technologies, frameworks, and development approaches as appropriate.
• Design, build, test, and support AI-enabled product features using established Python-based AI and agent frameworks.
• Collaborate with senior engineers and product stakeholders to translate business problems into practical AI-assisted workflows or product capabilities.
• Develop new product features and support, maintain, and troubleshoot existing functionality.
• Diagnose and troubleshoot issues across the application stack, including frontend, backend, databases, infrastructure, and integrations.
• Participate actively in code reviews, both by submitting code for review and reviewing the work of other engineers.
• Follow established procedures, standards, and methodologies related to software development, testing, security, and release management.
• Contribute feedback and suggestions for improving engineering processes, development practices, and product quality.
• Share knowledge with other team members through documentation, technical discussions, pairing, and informal mentoring.
• Follow relevant industry trends and developments in the open-source and AI communities.
• Assist customer-facing teams with the investigation and resolution of technical issues affecting customers.
• Learn the technical and regulatory complexities associated with the insurance industry.
• Use AI-assisted development tools thoughtfully to improve productivity while remaining responsible for the quality, security, maintainability, and correctness of delivered code.

Requirements

• Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience.
• 2-3 years of professional experience with Python web frameworks - Django or similar technology.
• 2+ years of experience with Vue 3 or similar reactive JS framework.
• 2+ years of experience with Restful APIs.
• Experience working with Docker and Docker Compose.
• Experience working in an Agile environment.
• Experience working with relational database technologies (e.g., Oracle, SQLServer, PostgreSQL, etc.).
• Experience in security best practices for software and data platforms.
• Are interested and capable of learning other programming languages as needed.
• Demonstrated interest or practical exposure to generative AI, large language models, agent-based systems, or AI-enabled software development.

Skills

• Strong troubleshooting skills and the ability to investigate and resolve issues across multiple areas of a product.
• Excellent written and verbal communication skills.
• Ability to work within a team in a collaborative manner.
• Willingness to learn new technologies and experiment with innovation.
• Self-starter who is detail-oriented, quick-learner, and deadline-driven.
• Able to consider maintainability, reuse, security, performance, and testability when implementing solutions.
• Comfortable making technical decisions within assigned features while understanding when to seek input from more senior engineers.
• Able to work with distributed teams.
• Able to clearly explain technical decisions and implementation tradeoffs.
• Desire to collaborate with the business, designing pragmatic solutions.

Additional Details

• Travel required up to 10% of the time.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Benefits

Canada Only

• Medical, vision & dental plans.
• Life, AD&D.
• Short Term and Long Term Disability.
• Pension Plan & Employer Match.
• Maternity, Paternity and Parental Leave.
• Employee and Family Assistance Program (EFAP).
• Education Assistance.
• Additional programs - Employee Referral and Internal Recognition.

US Only

• Flexible First work environment (combination of office collaboration and remote work).
• Medical, vision & dental plans (PPO & high-deductible options).
• Health Savings Account & Flexible Spending Accounts (Health Care FSA, Dental & Vision FSA, Dependent Care FSA, Commuter FSA).
• Life, AD&D (Basic & Supplemental), and Disability.
• 401(k) Retirement Savings Plan & Employer Match.
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance.
• Parental Leave & Adoption Assistance.
• Employee Assistance Program (EAP).
• Education & Legal Assistance.
• Tuition Reimbursement.
• Employee Referral, Internal Recognition, and Wellness programs.
• Commuter Benefits (Denver).

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and active status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and active status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs.