Software Engineer II

About the role

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages.

Responsibilities

• Execute on core work with minimal guidance in a way that increases team velocity while maintaining high quality
• Break down projects into milestones, provide accurate cost estimates, and proactively keep stakeholders informed
• Architect and develop solutions on a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Write well-structured, maintainable, documented, and tested code with an eye toward future reuse and modularization
• Diagnose and fix tricky bugs, prevent incidents through appropriate testing, and maintain a track record of drama-free deploys
• Provide in-depth code reviews and contribute to design reviews with respectful, effective communication
• Recognize potential scalability issues, bring them to the Architecture Support Group (ASG), and participate in remediation
• Collaborate actively to unblock teammates, give and receive hard feedback with respect and empathy, and solicit input from people of diverse backgrounds
• Participate in recruiting and develop effective interviewing skills

Requirements

• 3+ years of relevant software development experience
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Experience building production-ready, scalable web applications
• Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems
• Strong interpersonal skills and the ability to collaborate in a highly remote/distributed environment
• Able to facilitate discussions within your team and cross-functionally
• A desire to be part of a values-driven Engineering team
• A passion for learning — always improving yourself and the team around you
• A willingness to take on-call responsibilities
• Fluency in English (verbal and written)

Qualifications

• Experience with end-to-end, integration, and performance testing
• Exposure to enterprise systems

Skills

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, Kafka, AWS
• Other Relevant Technologies: Docker / Kubernetes, React

Benefits

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PT
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits

Pay

The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Schedule

Full-time