Software Engineer II
About the role
Join Iterable, a leading AI-powered customer engagement platform, where you'll help leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance.
Responsibilities
- Help improve the Scala, Bazel, and CI foundations that Iterable engineers use every day to build, test, and ship services.
- Build and refine the systems engineers use to compile, test, package, and validate their changes with confidence.
- Work on common libraries, frameworks, build patterns, and service development practices that many teams rely on.
- Help improve the feedback loops that keep development moving while preserving quality and release confidence.
- Create leverage for product engineers by turning recurring developer pain points into durable tools, documentation, automation, and platform improvements.
- Apply AI to real engineering problems using tools like Cursor, Claude, and agent-based workflows to accelerate complex platform work, automate repetitive tasks, and create safer developer experiences.
- Partner across engineering to understand service teams' needs, support adoption, and make the paved path easier to use over time.
Requirements
We prioritize strong engineering fundamentals, practical systems thinking, and the ability to use modern AI tooling thoughtfully. You do not need to have used our exact stack, but you should be comfortable learning deeply, working in shared codebases, and building tools other engineers depend on.
- Strong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase.
- Experience with build systems, dependency management, CI, or test infrastructure; familiarity with Bazel, SBT, Maven, Gradle, GitHub Actions, or similar systems is valuable.
- Ability to debug complex build, test, and developer workflow failures and turn repeated issues into clear fixes, tooling, documentation, or automation.
- A product-minded approach to developer experience; you care about usability, feedback loops, adoption, and whether platform changes actually make engineers faster and more confident.
- Comfortable using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration.
- Good judgment about AI-assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails.
- A clear communicator who can work with service teams, explain trade-offs, keep stakeholders informed, and make progress in ambiguous technical areas.
Qualifications
At Iterable, we value a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply.
Skills
Competitive salaries, meaningful equity, and a 401(k) plan. Medical, dental, vision, and life insurance. Balance Days (additional paid holidays). Fertility & Adoption Assistance. Paid Sabbatical. Flexible PTOMonthly Employee Wellness allowance. Monthly Professional Development allowance. Pre-tax commuter benefits. Complete laptop workstation.
Benefits
The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Pay
Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) plan
Schedule
Medical, dental, vision, & life insurance