Software Engineer II

About the role

As a Software Engineer II on the Human Services Transformation team, you will support systems implementation, operations and maintenance, and application support activities. You will contribute to workstreams involving help desk operations and software application development and maintenance, complete assigned tasks and deliverables in support of project timelines and quality standards, review work products for accuracy, identify issues for escalation, and collaborate with team members and client stakeholders to support project execution.

Responsibilities

• Support systems implementation, operations and maintenance, and application support activities
• Contribute to workstreams involving help desk operations and software application development and maintenance
• Complete assigned tasks and deliverables in support of project timelines and quality standards
• Review work products for accuracy and identify issues for escalation
• Collaborate with team members and client stakeholders to support project execution

Skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

About the team

Deloitte's Government & Public Services (GPS) practice is designed for impact, serving federal, state, and local government clients as well as public higher education institutions. The Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.

Qualifications

Required:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or another technical field
• 1+ years of experience with state public assistance systems supporting eligibility determination, benefits administration, or case management
• 1+ years of experience supporting state government clients in eligibility determination, benefits calculation, benefits issuance, or information management
• 1+ years of experience supporting systems implementation, operations and maintenance, help desk operations, or software application development and maintenance
• Ability to travel 0 - 25%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred:

• Experience managing workstreams or coordinating team members on technology engagements
• Experience supporting proposal development
• Experience resolving client issues in a project environment

Pay

The wage range for this role takes into account factors such as skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $97,700 to $162,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, where an award, if any, depends on various factors, including individual and organizational performance.