Software Engineer II
Airlines Reporting Corporation (ARC) · Tampa, FL · 4 mo ago
EngineeringFull-time
About the role
At ARC, you'll have the opportunity to build your career, connect with colleagues and make an impact on the future of air travel.
Responsibilities
- Manage customer relationships and provide exceptional service
- Handle inquiries and resolve issues related to travel agency services
- Process transactions and ensure accuracy in reporting
- Collaborate with internal teams to improve processes and enhance customer satisfaction
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum of 2 years of experience in a customer service or sales role
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office Suite
Qualifications
- Knowledge of travel industry terminology and practices
- Experience with data entry and report generation
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Excellent interpersonal and communication skills
- Attention to detail and ability to handle sensitive information
- Strong organizational and time management skills
- Ability to work in a fast-paced environment
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work schedule
Pay
Salary range: $50,000 - $70,000 annually
Schedule
Full-time position, Monday through Friday, 8:00 AM - 5:00 PM