Software Engineer - E5 - San Jose

What You’ll Do

• Own the design, development, deployment, and operation of large backend-led features (multi-engineer scope)
• Build and evolve scalable backend services, APIs, and data pipelines that power Whatfix products
• Drive technical design discussions, own architecture decisions within your problem space, and balance short-term delivery with long-term system health
• Break down complex problem statements into clear, well-scoped tasks for yourself and other engineers
• Write clean, well-tested, and maintainable code following engineering best practices
• Ensure features ship with appropriate testing, monitoring, and operational readiness
• Collaborate to ensure services are reliable, observable, and production-ready
• Mentor/guide other engineers through design reviews, code reviews, and technical discussions
• Identify and proactively address technical debt, scalability limits, and reliability risks before they impact customers

Must-Have Qualifications

• 5+ years of experience building production-grade backend systems
• Exposure to Docker, Kubernetes, or cloud-native environments
• Understanding of infrastructure-aware development (deployability, observability, scaling)
• Strong experience with Java (Spring Boot / REST-based services)
• Solid understanding of data structures, algorithms, and distributed systems
• Experience designing systems for scalability, performance, and fault tolerance
• Hands-on experience with unit testing, integration testing, and automation
• Experience working with CI/CD pipelines
• Strong debugging, problem-solving, and communication skills
• Able to own features end-to-end and work independently at E5 scope

Strong Good-to-Have

• Working experience with NoSQL data stores (Cassandra, MongoDB, etc.)
• Working experience with monitoring tools like Prometheus / Datadog
• Working experience with ArgoCD
• Prior experience working closely with Platform or SRE teams