Software Engineer
The Opportunity
We are seeking a Staff Integrations Engineer to join our GTM Tools & Technology team. This role is a hybrid position combining elements of Revenue Operations and internal software engineering. The ideal candidate will architect and deliver integrations across our go-to-market stack, build internal tools to reduce SaaS spend, and work closely with Revenue Operations and Finance stakeholders.
Own the architecture and delivery of integrations across Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing & finance systems.
Define and enforce integration patterns, and API standards across the GTM stack.
Lead incident response and root-cause analysis for integration failures; drive improvements to observability and alerting.
Partner with Revenue Operations to translate business requirements into reliable, scalable technical solutions.
Evaluate and rationalize third-party connectors, middleware, and iPaaS tooling against build-vs-buy criteria.
Design and ship internal applications that replace SaaS point-solutions - reducing cost, consolidating workflows, and increasing team leverage.
Establish a lightweight internal development practice: code standards, CI/CD, deployment patterns, and documentation norms.
Leverage AI/LLM capabilities (APIs, agentic workflows) to accelerate internal tool development and automate repetitive operations work.
Maintain a clear deprecation roadmap tied to measurable SaaS spend reduction targets.
Technical Leadership
Set the technical direction for how GTM systems share data - defining canonical data models, source-of-truth ownership, and sync strategies.
Conduct design reviews and provide architectural guidance to engineers, RevOps analysts, and technical stakeholders.
Identify and remediate technical debt proactively; advocate for engineering rigor in a primarily non-engineering organization.
Company Culture
100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication - Expect open decision-making and regular company-wide updates.
Innovation-Driven - Autonomy and support to ship great work and try new things.
Open Source Roots - Built on community-driven values that shape how we work.
Empowered Teams - High trust, low ego culture that values outcomes over optics.
Career Growth Pathways - Defined opportunities to grow and develop your career.
Approachable Leadership - Transparent execs who are involved, visible, and human.
Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.