Software Engineer

The Opportunity

We are seeking a Staff Integrations Engineer to join our GTM Tools & Technology team. This role combines elements of Revenue Operations and internal software engineering, focusing on architecting and delivering integrations across our go-to-market stack, as well as building internal tools to reduce unnecessary SaaS spend.

• Own the architecture and delivery of integrations across Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing & finance systems.

• Define and enforce integration patterns, and API standards across the GTM stack.

• Lead incident response and root-cause analysis for integration failures; drive improvements to observability and alerting.

• Partner with Revenue Operations to translate business requirements into reliable, scalable technical solutions.

• Evaluate and rationalize third-party connectors, middleware, and iPaaS tooling against build-vs-buy criteria.

Internal Tooling & Platform

• Design and ship internal applications that replace SaaS point-solutions - reducing cost, consolidating workflows, and increasing team leverage.

• Establish a lightweight internal development practice: code standards, CI/CD, deployment patterns, and documentation norms.

• Leverage AI/LLM capabilities (APIs, agentic workflows) to accelerate internal tool development and automate repetitive operations work.

• Maintain a clear deprecation roadmap tied to measurable SaaS spend reduction targets.

Architecture & Technical Leadership

• Set the technical direction for how GTM systems share data - defining canonical data models, source-of-truth ownership, and sync strategies.

• Conduct design reviews and provide architectural guidance to engineers, RevOps analysts, and technical stakeholders.

• Identify and remediate technical debt proactively; advocate for engineering rigor in a primarily non-engineering organization.

Qualifications

• 8+ years of software engineering experience, with a strong focus on systems integration and/or internal platform development.

• Expert-level Python - you write production code, not just scripts, Java, and JavaScript.

• Deep hands-on experience with Salesforce (data model, APIs, automation) and at least one cloud data warehouse (Snowflake or BigQuery).

• Proven track record building internal tooling that replaced or meaningfully reduced reliance on commercial SaaS products.

• Solid grasp of data modeling, API design, event-driven architectures, and ETL/ELT patterns.

• Experience integrating billing, finance, or quote-to-cash systems (e.g., Stripe, NetSuite, Zuora, or similar).

• Demonstrated ability to work autonomously in ambiguous environments - you scope your own work and drive it to completion.

• Strong communicator who can translate technical tradeoffs for non-technical GTM and finance stakeholders.

• Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight, or similar CRM/sales engagement tools.

Bonus Points

• Experience with frontend frameworks & tooling (React, Slack Block Kit, dashboard components) to build user-facing interfaces for AI tools.

• Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, pgvector, or similar).

• Prior work automating sales, customer success, or marketing workflows in a B2B SaaS environment.

• Experience working in Revenue Operations, GTM Analytics, or Sales Operations environments.

• Previous experience in open source or developer-focused SaaS companies.