Software Engineer

Requirements

• Analyze user requirements to derive software design and performance requirements
• Debug existing software and correct defects
• Provide recommendations for improving documentation and software development process standards
• Design and code new software or modify existing software to add new features
• Integrate existing software into new or modified systems or operating environments
• Develop simple data queries for existing or proposed databases or data repositories
• Apply knowledge of ITOM, ITSM, HRSD, CSM and/or Service Portal
• Write or review software and system documentation
• Serve as team lead at the appropriate level for the software development process being used on any particular project
• Design or implement complex database or data repository interfaces/queries
• Develop or implement algorithms to meet or exceed system performance and functional standards
• Afford assistance with developing and executing test procedures for software components
• Modify existing software to correct errors, adapt to new hardware, or improve its performance
• Design, develop and modify software systems using scientific analysis and mathematical models

Qualifications

• Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required
• Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor’s degree
• One (1) year experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog
• Two (2) years of IT application systems experience in technology solutions delivery is required
• Two (2) years experience with ServiceNow Implementations is required
• One (1) year of experience developing on the ServiceNow Platform is required
• ServiceNow System Administrator certification OR ServiceNow Application Developer certification is required
• CWIP IAT Level 2 Required