Software Engineer

Fortress Affinity Management is Higginbotham’s standalone affinity insurance platform — purpose-built to turn group relationships into scalable, recurring insurance programs. FAM provides the complete infrastructure needed to support these programs, including digital intake systems, member portals, and dedicated service teams, all aimed at reducing friction and improving results for both producers and their clients. Position Summary: The Software Engineer’s role is to design, execute, assess, and troubleshoot software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle. The Software Engineer will also oversee system startups in a timely and accurate fashion and provide support to other departments where required. Supervisory Responsibilities: None Essential Tasks: Strategy & Planning Collaborate with analysts and designers in the development and initiation of new software programs and applications.Oversee the quality assurance of program logic, data processing, and error resolution.Develop an awareness of programming and design alternatives.Take an active role in cross-departmental projects when needed.Direct research on emerging application development software products, languages, and standards in support of procurement and development efforts.Interact regularly with managers, clients, vendors, and agencies to field queries and questions. Operational Management Research, document, and implement program requirements and specifications.Consistently write, translate, and code software programs and applications according to specifications.Run and monitor performance tests on new and existing software for the purposes of correcting mistakes, isolating areas for improvement, and general debugging.Administer diagnostic analysis of test results and deliver solutions to critical areas.Cultivate and disseminate knowledge of application development best practices.Gather statistics and prepare and write reports on the status of the programming process for discussion with management and/or team members.Determine, develop, and maintain user manuals and guidelines.Install software products for end users as required.Liaise with the company’s software and hardware suppliers for prompt rectification of any problems or emergencies.Liaise with network administrators, systems analysts, programmers, and other software engineers to resolve any defects in products or company systems.Recommend, schedule, and perform software improvements and upgrades for optimal performance of company workstations.Train, manage and provide guidance to junior software development staff. Core Competencies: Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely mannerAttention to Detail: A strong focus on completing tasks and projects accurately and thoroughlyCommunication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiencesTimely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectivelyTeam Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goalsClient Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfactionDependability: Acknowledgment of the importance of being present and punctual.Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcomeOrganizational Skills: Capability to prioritize tasks and manage multiple projects simultaneouslyAdaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: College degree in Software Engineering or Computer Science or equivalent experience5+ years relevant work experienceHands-on software troubleshooting Licensing and Credentials: None Systems: Proficient with Microsoft Excel, Word, PowerPoint, and OutlookFluent in programming languages/frameworks; C#, Blazor, Mudblazor, JavaScript, HTML 5, CSS 3, T-SQL, and BootstrapExtensive database and operating systems experience with MS SQL Server, MS IIS Server, and MS Windows Server.Experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, etc.) is a plus.Competent and proficient understanding of platforms such as Visual Studio, MS DevOps, Git, MS SSRS, MS SSIS, and Entity Framework.Solid working knowledge of internet technologies, including REST APIs, SOAP APIs, JSON, and XML. Physical Requirements: Ability to lift 25 poundsRepeated use of sight to read documents and computer screensRepeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-keyWalking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program Company paid holidays, plus PTO Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. Applications will be accepted until the position is filled