Software Engineer, Associate – Enterprise Technology

Position Overview

The Software Engineer has expertise in and deep knowledge of globally deployed enterprise software systems. This individual will play a critical role in ensuring the reliability, scalability, and integration of the firm’s physical security platforms, enabling seamless operations and informed decision-making for stakeholders and leadership.

Job Description

• Platform Maintenance and Modernization: Ensure the reliability, scalability, and security of physical security platforms through upgrades, patch management, and lifecycle planning.

• Systems Integration: Develop and implement integrations across internally hosted and SaaS solutions using APIs, webhooks, event streams, and data pipelines to enable unified workflows and dashboards.

• Automation and Optimization: Design and deploy automation scripts and workflows to streamline operations, enhance system performance, and reduce manual intervention.

• Data Management: Ensure data quality, normalization, and taxonomy alignment across platforms to support analytics, alerting, and operational reporting.

• Technical Design and Architecture: Collaborate with IT and engineering teams to design high-availability architectures, disaster recovery plans, and continuity runbooks for physical security systems.

• Compliance and Security Standards: Align systems and processes with regulatory requirements (e.g., SOX, GDPR/CCPA) and security best practices to ensure compliance and mitigate risks.

• Incident Response and Troubleshooting: Act as the technical lead for resolving platform-related incidents, including performing root cause analysis and ensuring timely resolution.

• Vendor Management: Partner with vendors to evaluate new technologies, manage platform roadmaps, and oversee renewals and end-of-life planning.

• Security Operations Support: Provide technical support and system enhancements for the Global Security Operations Center (GSOC), ensuring the integration and functionality of platforms critical to real-time monitoring, incident response, and decision-making.

Required Qualifications

• 5+ years as a Software, Systems, or Platform Engineer delivering enterprise platforms.
• Proficiency in API development, event-driven architecture, and data pipeline tools (e.g., Kafka, Splunk, or similar).
• Strong scripting skills (e.g., Python, PowerShell) for automating workflows and system tasks.
• Experience with data modeling, normalization, and governance frameworks to support analytics and reporting.
• Familiarity with identity platforms (e.g., Azure AD, Okta) and authentication protocols (e.g., SSO, SAML).
• Skills to design and maintain highly available Windows server environments, ensuring reliable performance, strong security, and scalable infrastructure that supports mission-critical business applications.
• Experience with local and cloud-based solutions and SaaS integrations.

Preferred Qualifications

• Hands-on experience with physical security technologies such as CCure, Everbridge, SwiftConnect, Genetec, Ontic, Ambient, or similar systems.
• Understanding of regulatory requirements such as SOC, SOX, GDPR, and CCPA as they apply to physical security systems.
• Experience with local and cloud-based security solutions and SaaS integrations preferred.
• Exposure to data visualization tools (e.g., Tableau, Sigma) for creating dashboards and reports is preferred.
• Experience with badge provisioning and physical-digital identity workflows.
• Certifications such as CSPO/PSPO, PMP, SAFe POPM, or security certifications relevant to physical security operations preferred.
• Experience working in the financial services industry, particularly in highly regulated environments, is preferred.
• Product ownership experience with Backlog curation, prioritization, and outcome-based road mapping.
• Technical Expertise in API-first integration, data modeling, event-driven architecture, RBAC/ABAC, and SSO/IAM fundamentals.
• Security domain knowledge of access control, visitor management, mass notification, incident management, video platforms, and analytics.
• Deliver: familiarity with Agile/Scrum methodologies, metrics-driven decision-making, UAT, and release readiness.
• Communication skills in order to provide executive-level updates, engage in vendor negotiation, and maintain clear documentation of decisions and processes.