Software Engineer, Agent

About the role

We are creating a platform to help businesses build better, more human customer experiences with AI. Our co-founders are Bret Taylor and Clay Bavor.

Responsibilities

• Design and deliver production-grade AI agents
• Drive the Agent Development Life Cycle (ADLC)
• Partner with large enterprises and cutting-edge startups
• Build the future of the platform

Requirements

• Experience building or deploying AI/LLM systems in production
• Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
• Previous roles where you interfaced with customers or led technical projects with external stakeholders

Qualifications

• Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
• A builder and tinkerer’s mindset with high agency
• Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences

Skills

• Experience with React, TypeScript, and/or Go

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons

Pay

Details on pay are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans.

Schedule

Details on schedule are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans.