Software Engineer 2

About the role

Join eBay’s Customer Support Technology Platform team to help build and evolve the foundational systems that power our global customer support experience. As a Software Engineer 2, you will contribute to backend platform services, internal tools, and infrastructure components that enable scalable, reliable, and efficient engineering across teams. This is a hands-on role where you will primarily focus on coding, debugging, and learning platform systems, working closely with senior engineers to deliver high-quality solutions.

Responsibilities

• Develop and maintain backend services, platform components, and internal tools
• Contribute to APIs, automation frameworks, and shared platform capabilities
• Write clean, testable, and maintainable code following team standards
• Participate in code reviews, sprint planning, and Agile ceremonies
• Solve issues in development and production by receiving mentorship
• Support system reliability and performance improvements
• Collaborate with engineers, product managers, and SRE teams
• Learn and apply best practices in scalability, observability, and system design

Requirements

• BS/MS in Computer Science, Engineering, or related field (or equivalent experience)
• 2–4 years of software engineering experience
• Proficiency in Java (or similar backend language)
• Experience building or contributing to RESTful APIs or backend services

Skills

Must-Have:

• Basic understanding of distributed systems concepts
• Databases (SQL; exposure to NoSQL is a plus)
• Version control (Git)
• CI/CD pipelines
• Unit testing and debugging

Additionally:

• Working knowledge of modern frontend technologies (e.g., JavaScript/TypeScript, React or Angular) sufficient to contribute to UI components and integrations when needed

Nice-to-Have:

• Exposure to Spring Boot or similar frameworks
• Familiarity with messaging systems (e.g., Kafka)
• Experience with cloud platforms, containers (Docker/Kubernetes)
• Basic knowledge of monitoring/logging tools
• Awareness of platform engineering concepts (internal tooling, shared services)

What Success Looks Like

• Delivers well-scoped features with guidance from senior engineers
• Writes reliable, readable, and maintainable code
• Actively participates in team processes and code reviews
• Demonstrates curiosity and continuous learning
• Effectively collaborates within the team and communicates clearly

Team & Impact

You’ll be part of a platform engineering team that enables other engineering teams to build faster and more reliably. Your work will directly support systems used by customer support agents worldwide, contributing to improved efficiency and customer experience at scale.

Benefits

• Full range of medical, financial, and/or other benefits
• 401(k) eligibility
• Various paid time off benefits, such as PTO and parental leave
• Target bonus and restricted stock units (as applicable)

Pay

The base pay range for this position is $80,800 - $143,600. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

This role cannot offer any sort of visa sponsorship. Remote roles are not eligible for U.S. visa sponsorship.