Software Development Engineer II, FaST (Fashion Subsidiary Tech)

About the role

The FaST (Fashion Subsidiary Tech) CS-Tech team owns Customer Service support, tooling, automation, and Fraud & Abuse prevention charters for our online fashion retailers, Shopbop and Zappos. As an Amazon subsidiary, we leverage best-in-class technology from the inside; analyze and iterate existing and new opportunities, and scale them to continually improve the customer experience for their entire journey at Shopbop.com and Zappos.com.

Responsibilities

• Use a variety of tools to build, provision, and test a variety of API’s and services with a heavy lean towards server-side work.
• Use AI tools to augment work while also building AI agents for customer service scenarios.
• Start the day by finishing up the work you had in motion yesterday and pushing a CR for review.
• Provide feedback to teammates on their CRs and suggest small changes based on your knowledge of the system they are working with.
• Attend daily stand-up meetings to update on project progress, report on tasks for the day, and point out potential roadblocks to teammates.
• Kickoff the process to push code to production after your CR is approved.
• Participate in meetings to discuss initiatives to reduce technical debt and propose process improvements.
• Work independently and collaboratively with a diverse team of peers to deliver the best results for our customers.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language
• Bachelor's degree or equivalent

Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.