Software Development Engineer II, Assisted Repair and Guided Equipment Solutions

About the role

Amazon Robotics operates one of the world's largest fleets of industrial robotic systems. The ARGES (Assisted Repair and Guided Equipment Solutions) team within Robotics Operations Management (ROM) is building the next generation of intelligent maintenance tooling to reduce the expertise required for equipment recovery and diagnostics. As an SDE II on ARGES, you will design and build full-stack applications that guide field technicians through complex hardware maintenance workflows.

Responsibilities

• Design, develop, and maintain full-stack applications spanning React/TypeScript frontends, AWS serverless backends (Lambda, DynamoDB, API Gateway), and infrastructure-as-code (CDK)
• Build browser-based and tablet-based tools that guide field technicians through equipment diagnostics, configuration, and repair workflows
• Develop integrations with industrial control systems (PLCs, safety controllers) and device communication layers to surface real-time equipment state
• Own features end-to-end: requirements gathering, system design, implementation, testing, deployment, and operational support
• Collaborate with field operations teams to understand technician workflows and translate them into intuitive, safety-conscious user experiences
• Design for constrained environments — warehouse networks, on-premise compute (AWS Outposts), and intermittent connectivity
• Leverage field maintenance data and technician feedback to provide closed-loop insights to hardware engineering teams, driving design improvements that increase equipment maintainability and reduce total cost of ownership
• Contribute to architecture decisions that shape the convergence of multiple maintenance tools into a unified platform
• Participate in on-call rotation and maintain operational excellence for production systems serving global fulfillment sites
• Mentor junior engineers and raise the bar through code reviews, design reviews, and technical documentation

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Qualifications

• Experience programming with at least one software programming language

Skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan