Software Development Engineer, Agentic AI DevOps

About the role

Come help us build the AWS DevOps Agent, a frontier agent that transforms how ops incidents are investigated and remediated. You'll work with an exceptional team at the intersection of AI and software engineering, building systems that seamlessly fit into a customer's environment and applying agentic approaches to lighten the customers' ops load. Your impact will be immediate and visible as you ship features that directly improve how customers operate applications in AWS and other clouds.

Responsibilities

• Shape the technical direction and architecture of the DevOps Agent service.
• Work directly with customers to uncover real‑world development challenges and translate them into product capabilities.
• Use the DevOps Agent daily to identify and drive improvements across the entire service.
• Own the full lifecycle—from architectural decisions to hands‑on development.
• Define all aspects of the service, including incident investigation, automated resolution, learning from investigations, and integration with existing customer systems.
• Balance innovation with operational excellence, making technical choices that enable development velocity while meeting AWS standards for scale and security.

Basic Qualifications

• 3+ years of non‑internship professional software development experience.
• 2+ years of non‑internship design or architecture experience (design patterns, reliability, scaling) of new and existing systems.
• 1+ years of software development engineer or related occupational experience.
• 1+ years of designing and developing large‑scale, multi‑tiered, multi‑threaded, embedded or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
• 1+ years of Object‑Oriented Design experience.
• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• Experience programming with at least one software programming language.

Preferred Qualifications

• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Bachelor’s degree in computer science or equivalent.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance with optional supplemental life plans, Employee Assistance Program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.

Pay

Base salary range: USD 143,700.00 – 194,400.00 annually (Seattle, WA). The package includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location.