Software Developer

Responsibilities

• Create and support Service Catalog items, record producers, workflows, Flow Designer automations, business rules, client scripts, UI policies, and Script Includes.
• Develop and maintain REST and SOAP integrations using IntegrationHub and related ServiceNow capabilities.
• Partner with business analysts, architects, and governance teams to ensure solutions meet enterprise standards for security, architecture, and quality.
• Perform unit testing and support system integration testing and user acceptance testing.
• Troubleshoot issues, identify root causes, and deliver sustainable fixes.
• Produce and maintain technical documentation, configuration notes, and development standards.
• Support deployments, production releases, and handoff to operational support teams.
• Follow platform governance, compliance, and secure development best practices throughout the development lifecycle.

Requirements

• 5+ years of hands-on ServiceNow development experience.
• Strong experience with Service Catalog, Flow Designer, IntegrationHub, Business Rules, Client Scripts, UI Policies, and Script Includes.
• Experience developing REST and SOAP integrations.
• Background building scoped applications and complex workflow automations.
• Solid troubleshooting, debugging, testing, and problem-solving abilities.
• Experience working in Agile development environments.
• Able to collaborate effectively with technical and business stakeholders.
• Commitment to quality, security, compliance, and platform best practices.

Skills

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ITSM, ITOM, CMDB, and Service Catalog implementations.
• Experience supporting large enterprise ServiceNow environments.
• Familiarity with Digital Employee Experience tools such as Nexthink.
• Experience with platform governance and secure development practices.

Preferred Skills

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ITSM, ITOM, CMDB, and Service Catalog implementations.
• Experience supporting large enterprise ServiceNow environments.
• Familiarity with Digital Employee Experience tools such as Nexthink.
• Experience with platform governance and secure development practices.

Benefits

Competitive compensation and benefits including medical, dental, vision, and retirement.