Software Developer

About the role

Under minimal supervision, the Software Developer will be a hands‑on, technical member of the Student Administration Systems team responsible for implementing and maintaining software systems and interfaces to various student information systems, predominantly in Hyland OnBase and Oracle Peoplesoft Campus Solutions. This is an internal customer‑facing role requiring excellent prioritization, responsiveness, highly technical skills, customer service, and verbal communication. The incumbent develops and maintains positive working relationships with internal and external contacts, provides equitable, inclusive, and culturally sensitive services, and uses a student‑centered, equity‑minded approach in all communication and service efforts.

Responsibilities

• Development and Programming - Primary technical programmer for all third‑party applications and OnBase workflows. Perform analysis, detailed program specifications, programming, testing, and documentation to expand the functional scope of the Student Administration systems, in order to meet the business needs of the university. Design and implement procedures, software programs, reports, utilities, and documentation to support customer‑focused delivery of business data.
• Requirements Analysis - Collaborate with Student Systems and functional teams on related enhancements and workflows. Assist project teams with gathering functional requirements, design, implementation, training, and ongoing support. Participate actively in the review and definition of business problems, including the preparation of functional and technical requirements to support the mission of the university and administrative departments.
• Production Support - Support third‑party applications, including on‑site and remotely hosted software. Main technical support for HS and College transcripts. Configure and extend product utilities to enhance campus services.

Qualifications

• Equivalent to a bachelor's degree in computer science, information systems or a related field and two years of related programming experience required.
• Certifications in OnBase System Administration, OnBase Workflow, and/or OnBase API preferred.

Skills

• Strong consultation skills to assess user needs and design effective technical solutions, including implementing customizations within third‑party systems such as OnBase, DocuSign, and imaging platforms.
• Ability to work successfully with software vendors to troubleshoot issues, develop enhancements, and manage upgrade projects.
• Ability to program in object‑oriented languages such as Java, C#, or VB and develop web applications using XML, XSL, HTML, and JavaScript.
• Expertise in SQL, PL/SQL, and report development tools; solid understanding of relational database structures, data‑flow analysis, flat‑file handling, and FTP.
• Knowledgeable in Windows Server administration, personal computer operating systems, TCP/IP configuration, Microsoft Office applications, and network connectivity and integration protocols.
• Proficiency with higher‑education administrative technologies, including PeopleSoft, OnBase, DocuSign, and imaging systems.
• Maintain a safe work environment and communicate civilly and professionally with the University community, delivering customer service grounded in dignity, respect, empathy, fairness, and professionalism.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including safety, civility, information security, and non‑discrimination policies.
• Ability to contribute to a positive university experience for each student and assist in achieving the university's commitment to a "vision of excellence."

Benefits

• Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage: A