Software Asset Management Specialist

About the role

Infosys Cloud unit empowers enterprises with innovative cloud solutions that drive digital transformation and operational excellence. We specialize in leveraging advanced cloud technologies and AI-driven insights to create scalable, secure, and resilient infrastructures. Join a pioneering team at the forefront of cloud and AI innovation, working with cutting-edge technologies, collaborating with industry experts, and contributing to transformative projects that shape the future of business.

Responsibilities

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided.
• Facilitate software application design discussions, and document design decisions to guide the technical team toward building software solutions.
• Participate in coding and integrate new features or updates into existing applications, focusing on maintaining system stability.
• Conduct code reviews, make changes to the codebase, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications.
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist similar projects.
• Oversee the acquisition, deployment, maintenance, and safe retirement of software applications (Lifecycle Management).
• Perform audits and monitor usage to ensure license compliance with vendor contracts and avoid legal or financial penalties.
• Identify savings opportunities by eliminating unused or duplicate licenses and forecast future software needs (Cost Optimization).
• Operate and manage the organization’s dedicated SAM (Software Asset Management) tools to maintain an accurate software inventory database (Tool Administration).
• Determine and define clear deliverables, roles, and responsibilities for staff members required for specific projects or initiatives.
• Maintain all documentation required for audits and internal control testing.

Skills

• Collaborative spirit and excellent communication skills.
• Ability to handle end-to-end SDLC phases from requirement gathering to implementation.
• Knack for translating complex requirements into actionable development tasks.
• Passion for design and hands-on coding experience.
• Proactive approach to testing, troubleshooting, and refining applications.
• Ability to work with cross-functional teams and perform software integration.
• Planning and organizing—able to prioritize activities and manage multiple tasks.
• Quality control—demonstrates accuracy in configuration and documentation, with a desire for standardization.
• Dependability—consistently at work and on time, ensures follow-up with customers/vendors.
• Teamwork—works well with co-workers, including cross-training on technology.

Requirements

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Qualifications

• Certified Implementation Specialist – Software Asset Management (CIS-SA) (preferred).
• Data Analytics: Ability to interpret data trends, perform compliance reviews, and create reporting dashboards for budgeting (preferred).
• Vendor Management: Experience negotiating renewals, handling third-party contracts, and maximizing value from software vendors (preferred).
• ITIL Global Process Experience (preferred).

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.