Software Architect

GCH Tech operates one of the industry's leading short code registry platforms, serving as the authoritative system of record for SMS short code management across U.S. carriers. Our platform supports the full lifecycle of short code provisioning, serving thousands of customers. As the registry backbone for regulated telecommunications messaging, GCH Tech sits at the intersection of compliance, carrier coordination, and high-availability SaaS infrastructure.

About the role

This role is responsible for defining architecture, guiding engineering standards, and delivering scalable software and analytics capabilities across cloud-native applications. The successful candidate will partner with product, business, and engineering stakeholders to modernize platform capabilities, enable data-driven insights, and ensure long-term platform reliability and performance.

Responsibilities

• Define and evolve application, data, and cloud architecture for a multi-tenant SaaS platform.
• Lead the design and delivery of scalable full-stack solutions using React, Next.js, TypeScript, Node.js, and NestJS.
• Architect APIs, integrations, and service patterns that support secure, maintainable, and extensible solutions.
• Design and optimize PostgreSQL data models, indexing strategies, and performance tuning approaches.
• Establish cloud architecture standards across AWS services, including RDS, Lambda, S3, IAM, Cognito, and QuickSight.
• Architect and deliver embedded analytics solutions using AWS QuickSight, including dashboard design, row-level security, and data modeling.
• Drive architecture reviews, technology decisions, and engineering standards related to scalability, resiliency, security, and observability.
• Partner with product, business, and engineering stakeholders to translate business objectives into technical solutions and roadmaps.
• Champion Infrastructure-as-Code, automation, and deployment best practices utilizing Terraform and CI/CD pipelines.
• Mentor engineers and provide technical leadership throughout the software development lifecycle, from solution design through production support.

Requirements

• Experience designing and developing web applications using React, TypeScript, and modern frontend frameworks.
• Experience developing APIs and backend services using Node.js, NestJS, Express, or comparable frameworks.
• Experience designing and supporting PostgreSQL databases, including schema design, indexing, and query optimization.
• Experience utilizing AWS cloud services, including at least three of the following: EC2, RDS, Lambda, S3, IAM, Cognito, or QuickSight.
• Experience serving as the technical lead, solution architect, or primary design authority for at least one production software application.

Qualifications

The following experience will put you ahead:

• Designing or supporting multi-tenant SaaS applications and cloud-native architectures.
• Implementing embedded analytics solutions using AWS QuickSight, including dashboard embedding, datasets, and row-level security.
• Developing applications using Next.js, including App Router, server components, middleware, and API routes.
• Implementing Infrastructure as Code using Terraform or comparable automation tools.
• Implementing authentication and authorization solutions using OAuth 2.0, JWT, SAML, RBAC, or related security frameworks.
• Supporting platforms within telecommunications, messaging, compliance-driven, or other highly regulated industries.

Pay

For this role, we anticipate paying $145,000 - $180,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength.

• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Life insurance, ADD, and disability coverage
• Retirement plans
• Paid vacation/time off
• Educational assistance
• Infertility assistance, paid parental leave, and adoption assistance (eligibility criteria apply)

Specific eligibility criteria is set by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region.