Softline Merchandising Specialist

About the role

Responsible for sorting through soft line donations, separating sellable items from outlet products, and ensuring these items are appropriately hung on hangers and by department and category. Price basic clothing items using default pricing standards and name-brand clothing items according to GWH Guidelines. Responsible for processing these soft line donations from the backroom, ensuring merchandise is ready to be moved to the sales floor.

Essential Duties and Responsibilities

• Responsible for sorting soft goods (clothing, linens, etc.) according to GWH guidelines to maximize production.
• Price merchandise by using the current GWH baseline pricing guidelines.
• Keep abreast of industry trends, merchandising, and competitive pricing.
• Carefully inspect all items to ensure they meet GWH quality standards.
• Responsible for hanging all approved sorted goods on appropriate hangers.
• Ensure that all hung goods are placed in size order by department.
• Able to work quickly to meet the required GWH production standards.
• Provide excellent customer service.
• Greet each customer and assist with basic questions about store operations and merchandise as needed.
• Aid in keeping production supplies available.
• Aid in loading and unloading merchandise as needed.
• Receive and record donations as needed.
• Aid in sorting donations according to GWH guidelines as assigned.
• Aid in the security and safety of GWH associates and property.
• Aid in floor recovery as needed.
• Perform necessary janitorial work.
• Performs other duties as assigned by Management.

Additional Responsibilities

• Demonstrate professionalism and present a friendly, cooperative attitude.
• Able to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
• Adhere to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Maintain punctuality, dependability, and appropriate appearance.
• Comply with local, state, and federal laws and regulations.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service skills.
• Retail sales experience is preferred.
• Ability to communicate and interact well with a variety of personality types.
• Ability to work a flexible schedule.
• Must have reliable transportation.